Business Manager

Cloud Operations + Innovation (CO+I) is the team behind one of the World’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for Business Manager in our Executive Office to help achieve our mission.

 

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Business Manager you will lead people-focused programs in our datacenter workforce while partnering with leadership, Employee Network Group's, and Human Resources to drive continuous improvement. This role also manages budget planning, headcount, and financial tracking to align resources with priorities and ensure operational excellence. As a group, CO+I is focused on personal and professional development for all employees, offer trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion, and professional certifications.

 

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

 

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

 

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

 

• Drive the rhythm of business for leadership team members across multiple workstreams, ensuring alignment to the corporate framework and increasing program visibility through leadership forums.
• Partner with the Leadership Team, Chief of Staff, and business partners to identify priorities and leverage people programs—such as learning, morale events, and communications—to achieve desired outcomes.
• Act as a strategist and thought partner to Employee Network Groups (ENGs), supporting events, OKR development, and cross-organizational connectivity.
• Monitor and analyze employee sentiment through surveys and listening systems, providing actionable insights and recommendations to senior leadership.
• Manage, execute, and scale people programs within Datacenter Operations, leveraging proven frameworks while addressing localized needs.
• Provide oversight for budget planning, headcount, and financial tracking, aligning resources with strategic priorities to streamline operations and ensure predictable execution.
• Other
  • Embody our Microsoft One culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
• 4+ years of business and change management experience, or relevant experience developing, delivering, promoting, critically assessing, and continually improving programs for a large organization.
• 2+ years of e