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Principal Engineer, Service Innovation

Johnson & Johnson
Santa Clara, United Statesfull_timeVerifiedPosted 27 Jan 2026
💰 $231,150/yr($134,000/yr$231,150/yr)

About the role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

R&D Product Development

Job Sub Function:

Robotics

Job Category:

Scientific/Technology

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for a Principal Engineer, Service Innovation. This position is in the Surgery organization, located in Santa Clara.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

At J&J MedTech we're changing the trajectory of health for humanity, using robotics to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Principal Engineer, Service Innovation will play an essential role in supporting the Service and R&D teams. This position involves establishing collaboration between R&D, Service Innovation and other multi-functional product development teams to improve the performance and reliability of the robotic medical platforms. You will be developing innovative solutions that address Design for Serviceability, optimizing mechanisms, and supporting the Service business. This is a great opportunity for a self-motivated individual who thrives in a fast-paced environment passionate about delivering outstanding support and improving patient care.

Key Responsibilities:

• Incorporate the Design for Serviceability concepts in the product design process.

• Contribute to the vision of the Service business by providing inputs to the Service product roadmap.

• Formulates new solutions by integral, original thinking and adds new service innovation concepts/elements to combine abstract ideas at a high conceptual level to generate new types of solutions.

• Participate in new technology projects, investigate the implication on the Service processes, identify business impact, address the respective Service requirements.

• Assess the design of the new products Serviceability based upon the defined Service requirements. Identify how to realize Serviceability and Reliability targets on both products and components levels.

• Propose new designs with R&D, add new Service innovation concepts/elements by combining abstract ideas at a high conceptual level to generate new types of solutions.

• Represent the Service organization in the product development process. Act as single point of contact for the Service-related work.

• Act as the linking point of collaboration between R&D, manufacturing and Service teams to address the Service requirements in the product creation process.

• Develop a Service project plan for the assigned product, align with the team members on the realization of all Service activities within the defined timing and resources.

• Support developing the test cases for the verification and validation of the Service functionalities. Advice on the execution of those tests.

• Define the required spare parts for the specific product and the Service documentation to enable the Service activities in the field.

• Define the requirements of the technical training courses of the products and review the training content.

• Introduce the new releases to the Service organizations in the key markets to enabling selling and performing Service on the applicable product against targets.

Qualifications Education:

• Bachelor’s degree with 10 years or Master’s degree with 5 years of related experience.

• Typically requires an engineering related degree (e.g. Mechanical, electrical or Biomedical).

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Company

Johnson & Johnson

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