Sr. Director, Head of Visa Direct Merchant Growth

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Direct is a global real-time money movement platform that facilitates consumer and business funded use-cases such as person-to-person (P2P) transfer, person to micro-business transfer (e.g. payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements and earned wage access), and more.  The push payments market is estimated to be more than 80 Trillion dollars of payment volume globally – replacing cash, checks, and slow bank transfers with real-time money movement. A robust, multifaceted enabler ecosystem is a key element for growth as they are how merchants originates Visa Direct transactions and services.

As the Senior Director, Head of Visa Direct Merchant Growth, you are responsible for managing and driving Visa Direct growth with Visa’s top Merchants and Fintech partners across North America. You and your team will lead Visa Direct account planning, development and execution of growth strategies with your extended Visa teammates.  Team leadership, sales coaching, organizational savviness, interpersonal and negotiation skills are critical as the role will interface with multiple areas within the assigned clients’ organization as well as within Visa (partnered sales, marketing, pricing, legal, risk, and more).  This is a critical revenue growth role on the Visa Direct sales team in a highly visible position. You’ll have excellent written and verbal communication skills, high intellectual curiosity to learn new concepts and business models with the ability to lead a team to adapt and thrive in the fast-paced environment.

Essential Functions:

• Drive growth initiatives and opportunities, including negotiating contracting, deal approvals, support new use case launches and deliver leadership level partnership presentations directly and through your team. 

• Lead client account planning activities, pipeline strategy and drive opportunities across the larger Visa organization on behalf of your clients.

• Lead, coach and develop your team to excel with a growth-mindset by modeling excellent client relationship skills and demonstrating the Visa Principles. 

• Provide deep understanding of our clients' industry, performance, benchmarking and business to optimize and growth their real-time push payments programs.

• Collaborate with NA and global commercialization team on the development of opportunity sizing for use case expansion and across Visa Direct offerings (Card, Account and Wallet).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications                             
• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications
• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 9+ years of experience in Sales Leadership, Payments/Fintech, Manag