Team Lead Public Safety

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:
This position serves as a Public Safety Officer Lead and is primarily a guest service position that provides a variety of loss prevention, fire and life safety and development of department Public Safety/Security Officers.
 
Job Specifications:  

• Starting Wage: $23.00/hr - $28.55/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Part Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Detects potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner
• Monitor CCTV security surveillance system
• Answering calls from team members
• Covering manager duties when manager is out
• Must work during all special events
• Complete trainings and assist in scheduling
• Maintain accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidents
• Resolve difficult guest situations in a professional and hospitable manner
• Train/educate hotel employees on current safety issues to ensure compliance with all company loss control policies and current security and safety regulations
• Liaison fire protection and life safety throughout the hotel as an ambassador to uphold company standards and goals
• Regulate access control services throughout hotel for employees and guests
• Handle all medical related situations
• Must be able to communicate with management and colleagues in an effective and professional manner
• Must be able to maintain a calm and professional demeanor during various situations
• Must be able to work all shifts with minimal supervision
• Must be able to learn quickly to work in various situations
• Complete all and any tasks assigned in a timely manner to expected level established by the hotel and loss prevention manager

 

Job Requirements:

• High School Diploma, Tech or Trade School. -required
• Basic computer skills. -required
• CPR / First Aid / AED certifications. -preferred
• EMT certification. -preferred  
• Previous law enforcement, security, EMS and/or fire experience. -preferred
• Previous experience in security or loss prevention. -preferred
• Previous leadership experience - preferred.
• Familiarity with Microsoft Office applications including Word, Excel and Outlook. -required  
• Must be able to communicate effectively and tactfully in English, both written and verbal. -required