North America Legislation Editorial Quality Lead
RELXAbout the role
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
Purpose of Role
Purpose of Role
The North America Legislation Editorial Quality Lead (United States and Canada) defines and delivers the regional quality strategy for statutory and regulatory content, ensuring it is accurate, consistent, AI-ready, and aligned with LexisNexis’ online-first transformation. This individual contributor role reports to the Global Head of Legislation and works closely with Editorial Managers, Product, Technology, and global stakeholders to drive measurable improvements in customer experience and support the ongoing development of AI-optimized, quality-focused workflows.
Key Responsibilities
- Develop and execute a regional quality strategy aligned with global standards and transformation priorities
- Establish and maintain uniform quality controls and checklists for statutes, administrative codes, and court rules
- Set, monitor and report on quality metrics (accuracy, structural integrity, error categorization) and report trends to leadership
- Conduct structured audits and targeted spot checks to assess accuracy and structural integrity
- Analyze audit results, error reporting and customer feedback to identify systemic issues and implement sustainable corrective actions
- Drive requirements gathering, development, acceptance criteria definition, and adoption of AI-enabled quality tools to reduce manual errors, embed A-driven decision-making into the quality processes and accelerate turnaround
- Champion online-first workflows, ensuring quality checks are integrated at every stage of digital publishing
- Collaborate with technology teams to optimize agentic AI solutions for quality assurance
- Act as the quality SME for North America (United States and Canada), advising Editorial Managers and Content Leads on best practices
- Partner with cross-functional teams to harmonize quality standards and support digital-first, AI-powered processes
- Provide executive-ready reporting on quality performance, trends, and improvement initiatives
- Develop and deliver training on quality standards, audit processes, and AI tools
- Support capability building across editorial teams to ensure consistent application of QA frameworks
Required Qualifications
- Law degree (JD) or equivalent highly desirable
- Minimum 5 years’ experience in legal editorial roles with a strong focus on quality assurance and compliance
- Proven ability to design and implement quality frameworks and audit processes
- Familiarity with AI-driven editorial workflows and digital publishing standards
- Experience with quality management systems, audit methodologies, and error categorization
- Proficiency in XML, content management systems, and data analysis tools
- Exposure to multi-jurisdictional legislative content and global quality initiatives (desirable)
Skills and Competencies
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication and influencing skills across global teams
- Ability to interpret data and translate insights into actionable improvements
- Adaptability and resilience in a fast-paced, change-driven environment
- AI fluency and commitment to continuous improvement
Working Conditions
- Full-time position, based in North America or Canada (remote or hybrid)
- Flexibility required for cross-jurisdictional support
- Limited travel for stakeholder meetings or internal collaboration
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