Global Remote Monitoring Specialist BEV

Sandvik Mining and Rock Solutions is a leading supplier in equipment and tools, parts, service, support and technical solutions for the mining industry and niches such as tunnelling, quarrying, demolition, dimensional stone, recycling and civil engineering.

In Division Parts & Services we think that people tell you stories about quality, commitment and innovation. But for the real story, take a close look at the numbers. In an industry where an hour of downtime can cost thousands, Sandvik 365 parts and services can save you millions, with around-the-clock service, qualified engineers and genuine parts on demand.

We are now looking for a Global Remote Monitoring Specialist for our Battery Electric vehicles (BEV) offering, to support the growing demand for remote monitoring and analytics. The preferable location is either in Tampere or Turku, Finland.

Your role

You will work together with Data Scientist and Software developers to define and create predictive maintenance algorithms, monitoring software tools and other digitalization products which will make mining more sustainable and safer. You will train and mentor sales area monitoring centers to be successful in their role delivering value from data and digitalization to mining customer. The role is within the Global Digital Service team which improves and creates not only new tools but, defines best practices and ways of working to deliver more value to customer thought digitalization. In your line of work with you also provide valuable input for machine design in new product development.  Your results will contribute to our sustainability shift where we are striving for a reduction in energy usage and material waste

Your main responsibilities will include

• Act as product manager for algorithm and digitalization solution development for your product line.
• Define predictive maintenance inspections routines and best practices for Sandvik Remote Monitoring Service for BEV.
• Statistically analyze equipment/asset performance to assess functional system reliability, asset availability, equipment maintainability, process safety & environment to identify use cases for algorithm development and overall equipment design.
• Work together with software development team and software users to define features, visualizations and automation processes for monitoring software and for other digitalization software.
• Promote technical, systemic, human/behavioral reliability improvement factors across monitoring centers globally.
• Train, mentor and provide best practices for sales area monitoring centers in their line of work. Maintain and update knowledge bases for training material.
• Support the continued development and administration of analytical platforms.

Your background

You have a suitable technical education background, e.g. Bachelor’s or Master’s degree in Engineering. You have the curiosity to explore new ideas and develop them into robust solutions in collaboration with customers and the global team. You have advanced knowledge of machine operations and performance in a mining or industrial environment, and you are proficient in mobile equipment maintenance applications. 

You have advanced MS Office skills and a working knowledge of reading and interpreting mechanical, hydraulic and electrical schematics. You are proficient at interpreting results from complex technical analyses and present results in a form that is understood and actionable by operations, product or marketing stakeholders. You are proficient in heavy duty BEV equipment maintenance and applications, have strong electrical skills and

a basic understanding of data visualization tools. You have experience in machine telemetry solutions, and you have proficient knowledge of BEV mobile equipment operations and processes. You have some experience on software development processes. You have basic understanding on wired and wireless network connections. You are highly analytical, and you have solid working experience with machine telemetry solutions. Your background as a Service/Reliability Engineer is highly desirable.

You are comfortable with presenting complex information to a variety of audiences and collaborating across organizations, cultures, and geographies. As the organization is a global player, you naturally need well-developed English skills.  Some degree of travel might be required.

What is it that we offer?

You'll be joining a cohesive and powerful digital team that thrives in an entrepreneurial, fast paced and dynamic environment. Sandvik offers a collaborative and supportive culture that will suit people who love autonomy and don’t want to be held back. Your professional development will be actively encouraged whenever you wish to broaden yo