Jobs and Careers

VP, Business & Strategic Planning

Jacksonville, United Statesfull_timeVerifiedPosted 25 Nov 2025

About the role

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

ACCOUNTABILITY STATEMENT
The VP of Business & Strategic Planning is a pivotal role in driving the alignment of business processes and frameworks with enterprise strategy. This leader will partner with senior-level leaders across functions to develop near and long-term visions and roadmaps, ensuring the seamless transition from strategy to execution. The VP will also guide cross-functional teams in the development and implementation of strategic and operational plans.

ESSENTIAL RESPONSIBILITIES

Strategic and Operational Planning:

Develop specific processes to manage the business strategic and operational planning process.
Drive the alignment of business processes and frameworks with enterprise strategy.
Partner with senior leaders across functions and channels to develop near- and long-term visions and roadmaps.
Work with business leaders to manage the transition from strategy to execution.
Lead the development of business cases, alongside the SME’s, from creation through the Governance & Risk committee’s.
Ensure 5-year Strategic Plan is being executed against and updated to reflect upcoming year and past results.

Evaluation and Best Practices:

Identify strengths and weaknesses to evaluate operational effectiveness.
Establish best practices and management routines to address operational gaps.
Guide team members in performing research and analysis.

Leadership and Team Management:

Lead and motivate cross-functional team members in strategy and operational plan development and implementation.
Develop frameworks and perspectives to support the prioritization of corporate initiatives.
Collaborate closely with different business units beyond product areas to support the execution of strategy and ensure progress.

Strategic Alignment and Problem-Solving:

Balance facilitation, influence, and content contributions to help business leaders design and advance their strategies, ensuring alignment with the corporate strategy.
Tackle complex business problems with limited definition, uncover root causes, develop solutions, and translate into specific recommendations for action.
Apply strategic and analytical rigor to product strategies to drive structure and deeper insight.
Perform other duties and responsibilities as assigned.

All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

Focus - Focus your full attention by carefully listening to and observing client or member.
Connect - Consistently be friendly and approachable. Demonstrate your care.
Understand - Listen empathetically and ask questions (70%/30% rule).
Counsel - Recommend solutions based on your member’s needs and objectives.
Advance - Ensure that member’s expectations were exceeded.
Verify necessary follow-up actions.

JOB QUALIFICATIONS

EDUCATION