Job Description Summary

This position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM® to give patients more precise, personalized care.

https://www.mimsoftware.com/

The Clinical Applications Specialist (CAS) is responsible for the training and configuration efforts surrounding MIM Software and providing customer support where needed. The CAS partners with the Implementation Project Manager for site implementations and acts as the on-the-ground support for the customer. The CAS is responsible for adherence to the MIM Software Quality System, primarily focusing on software installations and implementation, and customer interaction and support.

**Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.**

Job Description

What You’ll Do:

• Builds understanding of Customer’s existing clinical environment, needs, and goals for MIM Implementation

• Lead minor workflow adjustments and configurations, coordinate more complex workflow modifications through the appropriate channels to optimize system performance.

• Coordinates and manages workflow testing

• Creates and manages training and rollout plan(s)Is responsible for customer training and go-live support

• Relays any and all customer complaints and feedback to the appropriate MIM team(s) to ensure that they are reviewed and addressed in a timely manner.

• Supports technical sales for potential customers, and acts as a salesperson for MIM Software at the technical exhibition of medical conferences.

• Continuing medical and technical education is received by working with the staff at institutions and observing exhibitions at medical conferences. 

• Participate in on-the-job training within a hospital environment to gain firsthand experience of clinical workflows and challenges.

• Travel up to 60% of the time for on-site customer training, offering an exciting opportunity to work in diverse settings while directly impacting customer success.

What You’ll Need:

• A certified medical dosimetrist or radiation therapist is preferred

• Must have strong interpersonal communications skills, project organizational skills, problem-solving abilities, as well as the aptitude to develop a clinical and technical knowledge base.

• 3-5 years of clinical or medical experience

• At least a four-year bachelors’ degree program from an accredited university, preferably in a technical field or relevant experience is preferred

• The ability to travel on an as-needed basis, no more than 60% of the time

• Vaccination is required

What You’ll Get:

• Permissive time off

• A 401(k) with a 4% match

• Tuition reimbursement programs

• Relaxed office setting where jeans are the norm

• Free snacks and beverages at the office

• 24-hour access to an in-office fitness center

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $72,000.00-$108,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, co