Chief Information Officer

At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire. Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services. That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
The successful candidate will be the lead in strategically plan, develop, organize, direct, and evaluate all information technology needs for Redwood Credit Union (RCU). Ensure the confidentiality, integrity and availability of data, systems, and technology. Provide for information security across the organization. Additionally, champion increased efficiency and integration of internal-facing and Member-facing technology throughout the organization, remote delivery, product management, project management, lease management, and site selection and disposition of facilities functions of Redwood Credit Union.
A list of the Essential Functions for this role are below.

Executive Leadership

• Participate in the development of Redwood Credit Union’s plans and programs as a strategic partner of the Senior Leadership Team.
• Evaluate and advise on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
• Enhance and/or develop, implement, and enforce policies and procedures through systems that improve the overall operation and effectiveness.
• Assess and ensure the confidentiality, integrity and availability of data and systems utilized by RCU.
• Align and evolve RCU’s technical capabilities commensurate with its business model and strategic objectives.
• Attend and actively participate in Board of Directors meetings, Senior Leadership Team, Project Governance Committee meetings, Technology Integration, strategic planning sessions, etc.
• Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
• Create and manage an enterprise-wide IT security program that is focused on protecting Member information and ensuring the integrity and resilience of RCU’s IT systems and infrastructure.
• Represent Redwood Credit Union to outside entities such as examiners, auditors, vendors, and support companies.
• Participate and represent Redwood Credit Union at various internal and external functions to promote its services and commitment to our industry and the communities we serve.

Planning

• Translate the Credit Union's strategic and tactical business plans into business management strategies and operational plans.
• Participate in the development of the Credit Union's plans and programs as a member of the Senior Leadership Team.
• Develop and implement plans and policies to attain goals and objectives, measure progress, and implement adjustments as appropriate.
• Review and approve short- and long-term goals and objectives for all areas of responsibility.
• Provide strategic input and leadership on decision-making issues affecting the Credit Union, i.e., evaluation of potential properties, alliances, acquisitions and/or mergers.
• Direct budget preparation for areas of responsibility and monitor and adjust for variances.
• Review and identify cost effective and efficient utilization of Redwood Credit Union resources.

Program Management

• Review, with directs reports, the employment, counseling, performance evaluation, training, motivation, discipline, and assignment of duties of areas of responsibilities for staff.
• Develop controls to monitor areas of responsibilities activities.
• Evaluate the effectiveness of areas of responsibilities, activity statistics and reports.
• Delegate, coordinate, and review all work to ensure quality of work and efficient productivity of staff.
• Conduct leadership meetings to disseminate pertinent information, and discuss procedures, policies and/or problems to ensure optimum teamwork at all times.
• Review reports and recommend specific changes to improve efficiency and productivity while keeping costs down.
• Assure the accurate preparation and timely submittal of reports to appropriate departments and agencies.
• Provide leadership and guidance for direct reports and establish and communicate job responsibilities and performance expectations to ensure mutual understanding of desired results.
• Recruit, select, train, motivate, mentor