Project Staff Supervisor (CMS Subcontracts) (Full-time, Remote)

Full-time Remote Employee

http://www.integritym.com

About Us

Integrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.

At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees’ professional development. Large company perks…Small company feel!

Description

The Project Supervisor will coordinate and monitor seven projects and the 30 associated staff. All staff are subcontracted to prime contractors/clients with their daily work managed directly by the clients. On six projects the staff support the Centers for Medicare & Medicaid Services (CMS) contracts. On one project, part-time staff support a small (less than 1.00 FTE) State contract. The ideal candidate stays well-informed on the projects and associated staff to reduce the impact of and risks and issues, anticipate any needs, and capitalize on any opportunities. The Project Supervisor reports to a Program Director.

Responsibilities

• Prepare monthly deliverables, including outlooks/forecasts, status reports, quality management report (to track risks, improvement initiatives, issues & client feedback), and key performance indicator tracking.
• Attend monthly external meetings with prime contractors/clients to discuss project status and staff, and coordinate to resolve any issues.
• Lead monthly team meetings for six projects with the project staff.
• Coordinate backfilling any vacant positions by reviewing resumes, conducting interviews, and recommending candidates for submittal to the client.
• Lead supervisor portion of onboarding of new staff, including new hire orientation meetings, 30-day and 90-day performance reviews, and any related tasks.
• Collect monthly feedback on project staff from client managers, document the feedback, and distribute to staff. Address any performance issues with mentoring, counseling, and performance improvement process.
• Prepare written annual performance reviews and conduct review meetings with each staff.
• Review and approve weekly employee timesheets and any time off requests.
• Lead supervisor portion of off-boarding exiting staff.
• Support staff as needed by responding to questions promptly and assisting them with any project risks or issues.
• Attend monthly internal supervisory/management meetings.
• Escalate any risks and issues as needed to the Program Director and Contract Administration Staff.
• Identify any areas for improvement and make recommendations to increase quality and effectiveness of project supervisory activities.
• Exercises appropriate discretion and independent judgment relating to company policies and practices in an effective, consistent and professional manner.
• Adheres to applicable policies and procedures ensuring commitment to quality, compliance and security to protect the confidentiality, integrity, and availability of sensitive data and information.

Requirements

• Bachelor’s degree in any field (e.g. Communications, Business Administration, Human Resources, etc.) or an additional 4 years of full-time work experience.
• Project Management certification desirable.
• 5 years of full-time work experience with at least 3 years of supervisory/management experience.
• Must be people-centric, empathetic, friendly, a leader and team player.
• Demonstrated experience working as a lead/supervisor/manager on a subcontract level of a federal government contract.
• Work experience on CMS contracts is desirable.
• Excellent verbal and written communication with ability to interact with a wide variety of internal and external staff and stakeholders to ensure timely responses for all communications and deliverables across all projects.
• Proficient with Microsoft Office Suite, including Word, Excel, Outlook and Teams.













IntegrityM is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment