APP Manager - PSAS - MGH

Site: The General Hospital Corporation

 

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The Advanced Practice Manager is accountable for ensuring the delivery of consistently high-quality patient care and supporting the development of the AMC Program for Substance Use and Addiction Services (PSAS) advanced practice staff. Drawing on a deep understanding of clinical addiction care and PSAS practices and policies, the advanced practice manager will continually assess clinical issues including scope of practice guidelines and practice protocols.

This role works collaboratively with PSAS’s administrative, nursing, and physician leaders, as well as, with each advanced practitioner. S/he will lead and participate in team building, scheduling, ensuring clinical coverage, quality improvement, and staff development. S/he will establish and maintain a professional practice model that supports high quality, efficient care for patients and families in an environment that fosters professional mentorship, collaboration, and support.

This role reports to the APP Director for Hospital Medicine and will collaborate with the clinical and administrative leadership of PSAS, as well as receive guidance and support from the Chief APP Officer, as well as collaborate with the Associate Chief Nurse for Medicine.

 

Job Summary

Summary
Provides direct management to typically a small to medium-sized team of advanced practice providers or other allied health professionals while continuing to spend the majority of time providing direct patient care as a Nurse Practitioner.
Does this position require Patient Care? Yes
Essential Functions Performs all essential functions of a Nurse Practitioner, providing direct patient care.
-Directly oversees and is accountable for the performance of a team of APPs and/or other direct reports.
-Hires, performance manages, and completes performance appraisals for a team of APPs and/or other direct reports.
-Orients, trains, and schedules staff.
-Assists with quality assurance programs as needed to help implement quality improvement efforts.
-Ensures continuing education and teaching for APPs.
-Acts as liaison between the hospital, physician and nursing staff, and other APPs.
-Ensures APPs are following proper billing compliance rules and methodology.

 

Qualifications

Education
Master's Degree Nursing or Physician Assistant Studies required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
· Currently licensed as a Nurse practitioner or Physician Assistant

· Current Federal & Massachusetts licensures to dispense controlled substances

· For nurse practitioners, certification as an Addiction Registered Nurse Advanced Practice, or agreement to get certified within 12 months of hiring is required

Experience

· 5 years’ experience providing advanced practice level medicine care.

· Effective at leading change, building and leading teams.

· Expertise in executing new programs and clinical operations.

· Ability to mentor, manage and lead within all levels of the organization.

· Effective communicator with the ability to transfer knowledge, orally and in writing.

· Computer skills to support administrative and clinical tasks, to include EHR & Microsoft Office applications.

Knowledge, Skills and Abilities
- Strong clinical knowledge as a Nurse Practitioner.
- Strong managerial presence and ability to provide & direct feedback and guidance to staff.
- Strong interpersonal communication skills.
- Ability to function effectively in a fast-paced environment.
- Results-oriented and exhibits a strong attention to detail.

Principle Duties and Responsibilities

Patient Care Responsibilities:

· Maintains direct patient care weekly in PSAS clinical services.

· Performs duties and responsibilities of an advanced practice nurse or certified physician assistant with expertise in Addiction care.

Supervises and coordinates the work of inpatient and outpatient advance practitioners in PSAS to provide the highest quality of care to patients and meet the goals/needs of the program:

· Interviews and hires new staff in collaboration with PSAS administrative and physician leaders.

· Ensures all advanced practitioners are appropriately credentialed