EverHealth - Senior Project Manager, Remote (US)

EverHealth – Sr Project Manger – REMOTE US

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are looking for a Senior Project Manager with our EverHealth brand to manage product development, product launch and other internal strategic and operational projects. Partnering with internal stakeholders across our organization and external stakeholders that include EHR partners and third party vendors, you will shepherd multiple product launches, technology improvements and operational enhancement projects, while ensuring project goals, project schedule deadlines and stakeholder expectations are met. 

EverHealth provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase revenue, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting.

You have a strong project management background and preferably experience in healthcare-related projects. Being very detail-oriented, you love building processes and plans to ensure that projects are executed successfully, meeting the intended goals. You are a self-starter that loves working with teams built across different areas in the organization such as engineering, QA, DevOps, marketing, sales, operations, onboarding, and customer support. You love steering projects, striving to provide great satisfaction to both internal and external stakeholders. Having a servant leadership mindset and believing your job serves a purpose beyond just the paycheck, you love playing a key role in planning and facilitating organizational change and product delivery.

Responsibilities:

• Manage multiple software development, solution integration, strategic, operations, and product launch projects simultaneously.
• Collaborate to develop and successfully execute project plans with product, engineering, DevOps, marketing, operations, sales, onboarding, support and finance teams as well as third party vendors and EHR partners teams.
• Work with different internal and external stakeholders to establish comprehensive project plans with clear timeline, milestones and delivery expectations.
• Manage project schedules, scope, execution and overall organization to ensure deliverables and dates are clearly communicated, understood and executed upon.
• Facilitate cross-team orchestration, tracking and following up with internal and external dependencies.
• Monitor risks, issues and scope creep to foresee/identify potential problems and proactively identify resolutions to address them in advance.
• Conduct regular status meetings to track projects and communicate progress, issues and resolutions to stakeholders in a clear and concise manner.
• Produce and maintain project documentation, including statements of work, meeting notes, status reports, change management and approvals.
• Ensure proper closure and handoffs on all projects managed.
• Other project management related tasks that may be identified as the organization grows.

Requirements:

• 7+ years of experience planning and executing multiple software development, product launch, operational, and strategic projects simultaneously, both medium and large scale.
• Deep understanding of project and customer management and ability to discuss technical and business project requirements in detail when required.
• Excellent organizational, leadership, interpersonal and written and oral communication skills
• Great critical thinking, problem solving and analytical skills, ability to identify solutions and ensure progress in the face of obstacles.
• Ability to work in a fast-paced, dynamic environment.
• Proven initiative and resourcefulness to meet project milestones, internal team needs, and customer expectations.
• Experience managing projects in the healthcare industry strongly desired.
• Project Management Professional (PMP) cert