Senior Manager, Travel and Expense
Otsuka Pharmaceutical CompaniesAbout the role
Job Summary
The Senior Manager, Travel & Expense is responsible for the leadership, governance, and operational oversight of Otsuka's Travel & Expense (T&E) program.
This role sits in the Otsuka Procurement function within the Corporate Services Strategic Services tower. The Senior Manager serves as the business owner for the Travel & Expense ecosystem, including SAP Concur, corporate card programs, expense compliance, travel operations, supplier management, and traveler support services. The role is responsible for establishing and maintaining effective controls, driving process improvements, supporting business objectives, and delivering a positive end-user experience.
This position partners closely with Finance, Compliance, Legal, Procurement, Human Resources, Information Technology, and business stakeholders to ensure the Travel & Expense program operates efficiently, remains compliant, and supports organizational goals.
The ideal candidate combines strong program management, financial acumen, system ownership, and leadership skills with a continuous improvement mindset.
Responsibilities:
Travel & Expense Program Leadership
Lead day-to-day operations of the Travel & Expense program.
Ensure consistent application of policies, controls, and processes.
Monitor program performance and identify opportunities for improvement.
Resolve complex issues and escalations related to travel, expense, and payment activities.
Support the development and execution of program strategies and initiatives.
Financial Oversight & Governance
Oversee approximately $30M in travel spend and $95M in corporate card spend.
Maintain financial controls and governance across all Travel & Expense activities.
Partner with Finance on reporting, forecasting, budgeting, and spend analysis.
Identify cost-saving opportunities and operational efficiencies.
Support audit readiness and compliance objectives.
Expense Operations, Audit & Compliance
Oversee expense audit processes, including AppZen administration and governance.
Monitor compliance with company policies and regulatory requirements.
Identify risk trends and partner with stakeholders to implement corrective actions.
Support internal and external audits as required.
Manage escalations involving policy violations, audit findings, and compliance concerns.
SAP Concur Ownership & System Governance
Serve as the business owner of the SAP Concur
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