Jobs and Careers

Device Product Manager

United Statesfull_timeVerifiedPosted 3 Dec 2024

About the role

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always conﬁdently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Device Product Manager with the industry leader- and build a career you can trust.

The Product Manager will manage the overall product strategy for Accertify's Device, User Behavior Analytics (UBA), and Authentication capabilities. They will research, develop, coordinate, and implement the product strategy while aligning it with marketing efforts. The individual in this role will ensure that all operational teams are well-informed about new product offerings and go-to-market strategy.

Responsibilities:

Develop a long-term product strategy/roadmap for Device, UBA and Authentication
Collaborate with customers and cross-functional teams to prioritize/plan features and develop products that drive customer success.
Collaborate with technical development teams to plan future releases and finalize feature requirements.
Write technical requirements/specifications and manage the team’s backlog
Actively participate in team SCRUM ceremonies
Present to clients new products and the future roadmap
Conduct research and competitive intelligence to identify and capitalize on market opportunities
Stay informed about updates in browsers and operating systems for both web and mobile devices
Apply device intelligence to help detect fraud and identify trustworthy users
Research and provide insights on new technology changes to maintain the accuracy of our device solutions
Train internal teams on product features and functionality
Coordinate with marketing, sales, documentation, legal, and partnership teams to develop sound go-to-market strategies
Track and adjust products based on browser, operating system, and mobile platform (Apple, Google, Microsoft) policy changes and version upgrades, as well as regulatory and privacy considerations
Research areas for new potential revenue streams
Gain a solid comprehension of internal systems architecture
Ensure proper internal and external product documentation
Track key product metrics and use for project justification

Qualifications:

Bachelor’s degree in computer science, Engineering, Business, or related field

Minimum 2 years of product management experience in a technology-heavy role (ideally JavaScript, but mobile SDKs are acceptable as well)
A very technical background and skillset with the ability to understand systems integrations, APIs, and data collection
Strong understanding of JavaScript capabilities and browser technology
Exposure to device fingerprinting technology or an understanding of what data can be captured utilizing JavaScript
Possess both business and technical acumen to strategize and bring products to market.
Ability to write API specifications and request/response examples using JSON
Ability to create data flow diagrams for complex system interactions (swim lanes, process flow, sequence diagrams)
Solid entrepreneurial mindset and ability to set tasks and goals and independently meet them
Outstanding communication, presentation, time management, and interpersonal skills
Proven ability to build collaborative, trusting cross-functional relationships
Travel less than 10%