Senior SASE Engineer - Zscaler, VP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Role:

The Senior SASE Engineer - Zscaler will spearhead the design, deployment, and management of enterprise-wide Secure Access Service Edge (SASE) solutions. This senior role is pivotal in advancing the firm's cybersecurity posture by leading engineering efforts focused on ZScaler technologies, including ZScaler Private Access (ZPA) and ZScaler Internet Access (ZIA). The position involves ensuring all SASE initiatives meet rigorous quality and compliance standards within a dynamic, fast-paced environment. The ideal candidate will serve as a subject matter expert, driving the successful integration and automation of the SASE framework to safeguard the organization's assets and reputation.

Responsibilities

• Lead the end-to-end engineering, deployment, and implementation of ZScaler Client Connector for Windows across the enterprise.
• Collaborate with internal teams to design, document, build, test, and deploy SASE security frameworks, with a specific focus on ZScaler products.
• Engineer and troubleshoot ZScaler ZCC, ZPA, and ZIA solutions, including certifying new client versions and configuring application segments.
• Develop and implement automation for SASE deployments and configurations using CI/CD tools such as Chef and Ansible.
• Support, maintain, and enhance agents, scripts, and tools that secure company platforms within the SASE architecture.
• Contribute to the development and refinement of the firm's SASE security model, including configurations for ZPA and ZIA.
• Serve as a subject matter expert on SASE, ZPA, and ZIA for both internal and external stakeholders.
• Provide technical direction for all firm-mandated controls, compliance initiatives, and regulatory efforts related to the SASE program.
• Ensure the integration of SASE functions aligns with strategic business goals and define system enhancements for new product deployments.
• Identify root causes, business impact, and causality for security incidents related to the SASE framework.
• Advise and mentor junior team members on SASE best practices and ZScaler deployment strategies.
• Influence key technical decisions through expert advice and counsel on SASE initiatives.
• Assess risk during business decisions, ensuring compliance with laws, regulations, and internal policies to protect the firm's reputation and assets.

Qualifications

• 4+ years' experience in a senior engineering role focused on cybersecurity, network security, or a related domain.
• Deep familiarity with Secure Access Service Edge (SASE) concepts and architecture.
• Significant hands-on experience with ZScaler technologies, particularly ZScaler Client Connector (ZCC), ZScaler Private Access (ZPA), and ZScaler Internet Access (ZIA).