Software Quality Analyst - QA Tester (Indefinite US Work Authorization Required)

Company Description:

 

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. Crown brings the benefits of technology to material handling by connecting lift trucks, operators and facilities and collecting accurate, real-time information for better decision-making.

 

Job Responsibilities:

 

Apply principles and practices of software quality assurance throughout the software development life cycle. Develop practices and procedures to identify problems or deficiencies in Company specific software products (Insite). Prepare requirements, specifications, and test suites for software applications. This novice level position reports to a department Manager or Supervisor and works closely with application development and under close supervision.

 

• Manual Software Testing – Perform requirement analysis and test estimation of software under test. Design test cases according to the quality standards and procedures. Perform test preparation activities such as test data identification, preparation and test environment preparation. Perform test execution and communication of results to project stakeholders. Perform defect reporting, management and closure as per department standards and procedures. Conduct analysis, investigation and troubleshooting of issues. Perform functional and non-functional testing of software products and solutions developed.  Perform database testing.   Consult with development team to improve usability and recommend program improvements or corrections to development staff.  Perform complete regression testing of module firmware. Provide documented test results in accordance with department standards.   Complete assigned work for testing cycles and ensure smooth delivery of software testing deliverables throughout the Software Development Lifecycle. Participate proactively in Quality Assurance (QA) initiatives for continuous improvements according to department objectives.
• Automated Software Testing – Build test automation to enable and support continuous integration and deployment.  Develop unit, functional, and regression tests using an automation framework with Appium and other industry leading tool sets.  Provide documented test results in accordance with Company department standards.  Install, configure, administer and support testing tools. Contribute in designing ‘Proof of Concept’ for new tools and methodologies. Collaborate with technical teams to develop overall implementation solution plan, implement the installation, customization, and integration efforts.
• Documentation and Training – Write, revise, and verify quality standards and test procedures for program design and product evaluation to attain quality of software. Develop processes and procedures to test product requirements, use cases, and wireframes in the form of test cases and other documentation. Document new features and functionality of department products in collaboration with technical publications; this may include administrative guides, service manuals, training guides, help guides or other white papers.
• Project Leadership – Establish project plans and schedules and monitor progress providing status reports.
• Miscellaneous – Stay informed of advances and pertinent changes in quality testing technologies and information collaboration. Assist with support personnel with troubleshooting and installation and configuration of department software. Train and educate employees, such as sales, service, and support personnel on Insite products as needed.  Interface with the business to extract functional needs and determine feasible requirements for testing. Communicate with the business and other technical teams as needed to confirm the testing needs and requirements are satisfied.  Perform other related duties as assigned.

 

Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary since mostly onsite work is required. Relocation assistance may be available.

 

Learn more about Crown InfoLink® Operator and Fleet Management System

 

Related Terms: Software QA Tester, Software QA Engineer, Software Quality Assurance, Software Developer, Software Test Engineer, Software Verification Engineer, Software QA Specialist, Manual Tester, Test Automation

 

Minimum Qualifications:

 

• Associate degree in Computer Science, Information Systems, or related (Non-degree considered if 6+ years of related experience along with a high school diploma or GED)
• 2 years of experience in quality assurance methodologies or software testing
• Good written, verbal, analytical, and interpersonal skills
• Ability to occasionally travel with overnight stays