Cloud Telemetry Solutions Engineer (Eng3)

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This is an Engineer 3 in the CONNECT Organization's Network Operations Monitoring and Diagnostics (NOMAD) department at Comcast. In NOMAD, we’re building a faster interaction with the internet for our customers using containerized, microservice-based, cloud-deployed services. As a software engineer in the NOMAD Engineering team you will be part of a team that is building next generation access and core networks which will help deliver HSD, Voice and Video services. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are looking for talented individuals that will work on applications to automate configuration generation, software deployment and troubleshooting. These applications are intended to run on our lab systems as well as on our production systems.

Job Description

NOMAD Team is built on the "If you repeat an action/activity, you are doing it wrong" philosophy. This team is responsible for automating the complete lifecycle of a complex infrastructure that delivers comcast's next generation access and core networks, involving server racks, networking gear and all the software, configuration and operating systems that make them up. We build applications that are idempotent and at the same time supported with necessary guard rails, which allow the automation solution to bring out its full potential but also with a safety hook all the time. It's a fun loving start-up mode team - partnering with new solution initiatives, bringing out new technology adaptations and always on a hustle.

The team and this role are based in our downtown Philadelphia Comcast Technology Center. It is not open to remote or virtual hire.

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future

Core Responsibilities

• Work with engineering team, product, and user experience to understand new requirements.
• Refine and estimate new deliverables.
• Implement new application programming interfaces, backend services, front-end user interface components, and automation tasks to specification provided with the assistance of senior team members.
• Understand platform usage and assist with production deployments and customer issue triage.
• Design and develop backend applications that can be hosted on cloud platforms.
• Design and develop web applications that can function during backend service and internet connectivity interruptions.
• Develop security features as part of the development and embrace the DevSecOps culture.
• Use and improve on tools to identify and mitigate production incidents within the defined MTTR (Mean Time To Recover) key performance indicator.
• Create re-usable web components that can be leveraged by multiple teams, where needed.
• Create self-contained microservices or application programming interfaces to support the business logic.
• Use content management systems as applicable and global design patterns and defined coding standards and practices established by the team.
• Collaborate with project stakeholders to identify product and technical requirements.
• Work closely with the architects and DevOps Engineers to define the functional and technical requirements.
• Create insights for managers to track business and operational metrics.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

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