Travel Agent - Jacksonville, FL

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:

 

Why Choose a Travel Career with the AAA The Auto Club Group (ACG)

• Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
• AAA Members travel more than average consumers
• FREE LEADS
• Prioritizing leads with the highest likelihood to travel
• In office Travel events and walk-in traffic drive sales daily
• Direct to consumer marketing for Travel Agents
• Inside Support structure to reduce administrative work  
• Air Desk and Inside Sales Agents
• Interactive group system providing seamless booking process
• Travel Partner Training Certifications provided (free)
• Travel benefits for completing online training programs (can result in free or reduced travel)
• Familiarization tours and cruises offered through developmental programs (100% free)
• International Airlines Travel Agent Network Card (IATAN)
• Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
• Complimentary membership with American Society of Travel Advisors (ASTA)
• Established brand that has been around for over 100 years.  Our members know and trust us!
• Awarded ‘USA Today Top workplaces’ 4 years in a row
• Career advancement opportunities

A DAY IN THE LIFE of a Field Travel Agent

The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members

• Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
• Achieves assigned travel, membership, and credit card sales goals
• Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
• Prepares complex and/or large scale domestic and international travel packages 
• Completes reservations and advise clients regarding documentation requirements 
• Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) 
• Receives and champions customer concerns through to resolution
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system 
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

What it’s like to work for The Auto Club Group:

• Serve our members by making their satisfaction our highest priority
• Do what’s right by sustaining an open, honest and ethical work environment
• Lead in everything we do by offering best-in-class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

This entry level travel sales position has average annual earnings of $50,000 - $87,000.

Layered Compensation Plan:

• Unlimited Commissions on travel sales
• Additional commissions on membership and credit card sales
• Special Performance Incentives from ACG and Partners
• Quarterly New Hire On-Pace Bonus
• Base Pay $31,200 (non-exempt, eligible for overtime)

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Generous Paid Time Off (PTO:  15 days after 1 year of employment), company paid holidays (12.5 days) and CEO days
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership and discounts, perks, and rewards and much more

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

Education

• High school diploma or equivalent

Work Experience

• 1-year business to consumer sales

Successful candidates will possess:

• Strong sales skills with a history of effectively developing, tracki