Director, Fraud Strategy & Business Consulting (US P&BB)

Application Deadline:

05/29/2025

Address:

10151 Deerwood Park Blvd

Job Family Group:

Customer Shared Services

Are you a seasoned fraud leader who keeps up with current/emerging threats and the latest trends in fraud prevention?

The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud and Physical Security capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMOs ability to rapidly prevent, detect, respond to, and recover from all security threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities.

• Looking for deep expertise in product knowledge, specifically with US banking products.
• Fraud experience - Preferred
• Senior Leadership experience - Preferred
• Hybrid role

We are looking for a Director of Fraud Strategy & Business Consulting to lead a team of fraud experts responsible for the development and implementation of fraud strategies in our US Personal & Business Banking segment, while managing relationships with the Lines of Business /Operating Groups and providing strategic direction across the full fraud management lifecycle. The director is responsible for establishing the broad vision, strategy, and key outcomes for the portfolio of inter-related operational teams by ensuring the customer is at the center of plans, designs, and development.

Key Accountabilities

• Provide strategic direction and overall accountability for fraud losses (drivers, forecasting, root cause, and remediation) across the US Personal & Business Banking segment working in collaboration with other pillars to manage risk appetite

• Responsible for managing relationships with Lines of Business (LOBs) and Operating Groups (OG) to provide fraud risk management consulting and support, including: subject matter expertise or review, offering strategic input into business decisions as a trusted advisor, understanding and assessing the LOB’s fraud risks, scenarios (both internal and external) and relevant controls.

• Oversees the design, development, and implementation of new controls within various initiatives. Provide SME and oversight support for successful delivery of line of business initiatives in collaboration with project team.

• Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals.

• Develops solutions and makes recommendations associated with fraud risk based on an understanding of the business strategy and stakeholder needs.

• Provides advice and fraud subject matter expertise for project/program/initiative design and to incorporate the needs of the business to ensure smooth, effective implementation and the achievement of anticipated benefits.

• Conducts analysis required to inform strategic recommendations and considers the big picture when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.

• Collaborates with internal and external stakeholders to provide business context in the design, develop and implementation of programs and solutions.

• Builds effective relationships with internal/external stakeholders.

• Ensures alignment between stakeholders.

• Utilizes standard project management methodology to manage solution planning, implementation, sustainment, and evaluation of initiatives.

• Documents business requirements, processes, and test scenarios; completes testing as required.

• Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.

• Breaks down strategic problems, analyzes data and information to provide insights and recommendations.

• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

• Leads or participates in defining the communication plan designed to positively influence or change behavior; develops tailored messaging; and identifies appropriate distribution channels. May include assisting with fraud training sessions and delivering/disseminating training and/or learning materials.<