Government & Inside Sales Leader

Part of Dover Corporation’s Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting, wheel service, diagnostic and collision repair brands: Rotary Lift®, Chief®, Forward®, Direct-Lift®, Ravaglioli, Hanmecson®, Revolution®, Elektron, Blitz, Nogra, Butler, Space and Sirio.

SUMMARY:
Responsible for managing, maintain and pursuing government contracts with federal, state and local government agencies.  Responsible for handling of related documentation, agency relationships, sales lead inquiries and appropriate entry and qualification into main customer database. 

 

ESSENTIAL JOB FUNCTIONS INCLUDE:

1. Embraces and understands all products and technology.
2. Facilitate government documentation including quotes, contracts, sales orders, follow-up communications with agencies and coordinate installations.
3. Actively seek and bid on new contracts
4. Monitor and engage VSG team members when bidding or renewing contracts
5. Be responsible for all system data entry for quotes and sales orders.
6. Manage all aspects of determining necessary and appropriate participation credits to distributors and selection of installers on all government projects.
7. Reporting of government sales results.
8. Train and extend education of government contracts with rep groups and distribution channel.
9. Provide discovery notes of current monthly activity for sales & marketing meetings.
10. Work with all government agency personnel to building relationships and in providing required documentation.
11. Create and submit of all required pricing updates as necessary.
12. Work closely with the field sales members on projects requiring their involvement.
13. Ethics & Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - be performed with a professional demeanor and that all participants be held accountable to this high standard.
14. Assertiveness: With respect to sales and outbound telephone calls.
15. Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports. Listens to understand input, feedback, and concerns. Provides complete information in an open, honest, and straight-forward manner. Responds promptly and positively to questions and requests.
16. Teamwork/Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Vehicle Service Group's business in the U.S. and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
17. Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical/analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or create opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
18. Accountability: Accepts responsibility and accountability for both the strategic planning and the successful implementation of all projects/programs/duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion. Deadlines are met.
19. Dependable, honest, resourceful, assertive, and hardworking and able to adapt to any environment, especially change. Is a good communicator, well organized and accurate in working with details and communicates well with peers and personnel in the field, and customers.  Performs a high quality of work and can be very creative. 

 

CONTACTS (Internal and External):
Heavy telephone, some written correspondence, and minimal personal contact with end-user customers. Periodic contact with field sales management, distribution, and other Rotary headquarters personnel.   

 

JOB SPECIFICATIONS:

Education: High School graduate with training in sales, customer service. Bachelor’s degree in sales, marketing, or associated area is desirable.

Experience: 3+ years work experience