Systems Management Technologist

A Little Bit About Us:

Corinth Consulting Group (Corinth) is a federal contractor committed to optimizing everyday processes and technology to meet our clients' current and future mission-critical goals. We specialize in business process consulting, enhancing operations in financial management, training support services, program and process management, procurement support, change management, and security management. Our digital management and integration services encompass system engineering, agile development/DevOps, portal/web development, cloud development, and systems integration.

We proudly serve a wide variety of government agencies, including the Department of Defense, Department of Health and Human Services, Department of Homeland Security, Department of Justice, Department of Housing and Urban Development, and the Environmental Protection Agency, to name a few.

You’re Probably a Match if:

• Bachelor’s degree in information management with 5 years of experience supporting organizations with 500+ users OR Associate degree in Information Management with 7 years of experience supporting organizations with 500+ users.
• Have at least one certification from the list of approved DoD 8570 IAT Level II requirements: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
• DoD Secret Clearance.
• U.S. Citizenship.
• Reside within a commutable distance to McGuire Air Force Base, New Jersey to work onsite full time.
• Ability to travel both CONUS and OCONUS to U.S. territories.

• Possess a thorough knowledge and experience of the Army organizational structure, mission objectives, function, procedures, agency regulations, and policy pertaining to the Department of the Army.

What You’d Do in This Role:

• Tier 3 Application helpdesk support for all current and future Cadet Command applications.
• Tier 3 Functional Customer Support that liaises between current Cadet Command Directorates, field offices, and service providers and provides onsite, remotely, over the phone, and/or via email.
• Provide physical support and troubleshooting with individual users; for users geographically separated from the immediate area, support shall involve working with the user, other BDE IMO(s), university or high school IT personnel, as well as possibly providing additional support to the BDEs when required.
• Support technical analyses of current and future Information Technology (IT) Purchase Requests to ensure compatibility with established government specifications.
• Monitor support ticketing and reporting systems; reports trends of degraded services and support to MAM and G6 leadership.
• Support the analysis of the IT/IM architecture impacting dynamic network access and services to USACC soldiers, civilians, contractors, and partners at all USACC locations.
• Conduct analysis, refinement and modernization of USACC IT/IM system(s) that support Command and Control, education/training, and distribution and delivery.
• Provide classroom support to the School of Cadet Command (SOCC, JSOCC, CULP).
• Provide Brigade classroom and conference room support.
• User Account management.
• Monitor and track training and compliance.
• Update and maintain software application roles and account access.
• Coordinate actions to resolve cyber-attacks/incidents on command assets with external and subordinate organizations.
• Ensure daily, monthly, and quarterly compliance requirements are met individually within the timelines provided by Operations executive leadership.
• Perform other related duties as assigned.

What Winning Looks Like:

• Ability to communicate with team personnel effectively and professionally, and high-ranking military superiors.
• Must have an impeccable work ethic, the ability to make sound decisions, and a commitment to integrity and accountability.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to prioritize tasks and to delegate them when appropriate.

A Taste of Our Benefits:

• Paid holidays, sick, and paid time off (PTO).
• Employee assistance program, financial wellbeing program, caregiver support program, commuter benefits program, and a