Administrative Assistant

Administrative Assistant
We are seeking a motivated and detail-oriented Administrative Assistant to support our property management team. The ideal candidate is highly organized, a strong communicator, and eager to learn affordable housing programs such as Project-Based Section 8 and Low-Income Housing Tax Credit (LIHTC). This position has potential for advancement into a Leasing Consultant role.

Responsibilities:

• Greet and assist residents, applicants, and visitors in a professional and courteous manner

• Answer phone calls, emails, and other correspondence; direct inquiries to appropriate team members

• Prepare and maintain resident files, lease documents, and compliance paperwork

• Schedule appointments, inspections, and maintenance requests

• Assist with rent collection and rent posting in the property management system

• Organize and maintain office files, supplies, and documentation

• Provide administrative support for property manager and leasing staff

• Support the leasing team with tours, application intake, and eligibility paperwork when needed

• Learn and assist with leasing and compliance for Project-Based Section 8 and LIHTC programs

• Attend training as assigned to grow into a future Leasing Consultant role

Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred

• Previous administrative or office experience (property management experience is a plus)

• Willingness to learn affordable housing programs (Section 8, Tax Credit, etc.)

• Strong organizational skills with attention to detail

• Excellent verbal and written communication skills

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Ability to maintain confidentiality and handle sensitive information

• Friendly, professional demeanor and a team-player mindset

• Experience in residential property management leasing, or HUD compliance is a plus

• Familiarity with Yardi, RealPage, or other property management software

Growth Opportunity:

This role is designed for someone looking to grow within the affordable housing industry. Training and mentorship will be provided with the goal of transitioning into a Leasing Consultant or compliance-focused role in the future

• Strong time management skills and the ability to prioritize wisely
• Strong customer service orientation
• Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans
• Knowledge and understanding of Affordable waitlists i.e. HUD and LIHTC
• Ability to close a sale
• Ability to operate and understand personal computer functions and company utilized software packages including LRS, Knock, posting on Craigslist, OneSite, Microsoft suite. 

• Must be capable of physically accessing all exterior and interior parts of the property and amenities.
• Must be able to push, pull, lift, carry or maneuver weights of up to 20lbs. independently and 50 lbs. with assistance.

• Basic knowledge of computers
• Ability to use Outlook