Customer Supply Chain Analyst

Kenvue is currently recruiting for a:

Customer Supply Chain Analyst

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

US Market Deliver Hub

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What you will do

The Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service.  The Customer Supply Chain Analyst will process incoming orders, manage logistics and conduct detailed analysis on order and supply chain issues utilizing advanced systems and tools. The Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals.

Key Responsibilities:

• Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations. 
• Identify, plan and implement end-to-end solutions that improve service and cost and or implement new capabilities
• Deliver innovation to enable our business through the effective use of technology.
• Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies
• Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures
• Participate in the design & support customer specific supply chain joint business planning, and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization
• Find opportunities to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization.
• Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions
• Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency
• Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain
• Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems
• Process customer incoming orders and manage logistics to optimize cost and service and will conduct detailed analysis on order and supply chain issues utilizing advanced systems and tools.
• Execute and consolidate opportunities for promotional and base business orders.
• Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting.
• Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management.

What We Are Looking For

Required Qualifications

• A minimum of a bachelor’s degree is required
• Minimum of 2-3 years of related work experience required
• Solid problem-solving and analytical skills required
• Proficiency with MS Office, including advanced Excel required.
• Experience with data visualization tools (e.g., Tableau, Qlik, or Power BI, etc.) required.
• Ability to travel up to 10%

Preferred Qualifications