Technical Content Manager

We work alongside the best and brightest to do incredibly cool things you wouldn't believe. At Roush, you're part of building the future. Are you someone that has a passion for providing innovated solutions to complex challenges? Do you want to work someplace where creativity and new ideas are encouraged? If so, then keep reading.

We fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the aerospace, defense and theme park industries. With over 2,400 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage.

We offer a full array of benefits to our full-time employees, including medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, paid vacation, and paid holidays.

The Technical Content Manager will be critical in the success of the Roush Products Group, comprised 
of Roush CleanTech and Roush Performance, service, and installation network, through the 
management of training and technical publications for the organization. This role is responsible for 
managing the creation of training and service content, including service manuals, web-based modules, 
classroom presentations, video and hands-on modules for the customer facing website and learning 
management system user communities. The role is also responsible for management of the customer facing knowledge database, which will include authoring, editing, and approving all knowledge articles 
for publishing. 

As a Technical Content Manager, you will:

•  Manage the strategy and timing of delivery of technical written content, including but not 
  limited to service manuals, diagnostic manuals, owner’s guides, and installation manuals
• Manage the strategy for all training, including but not limited to, customer training requests 
  onsite, factory workshops, web-based training modules, and training videos
• Strategic management of knowledge database and authoring, editing, and approving all
  knowledge articles for publishing
• Manage learning management system user community for online training
• Assist in the development of new content for website

To be considered as a Technical Content Manager, you will need:

• Bachelor’s degree in a Technical Publication or similar field
• Minimum 5 years of experience in technical writing
• Minimum 2 years of management experience
• Excellent ability to develop, write, and edit technical content including creating new and update existing onsite and web-based training content
• Ability to present in front of customers and groups of automotive technicians
• Demonstrated professionalism and interacts well with all levels of employees and with
  customers
• Proficient computer skills and use of Microsoft Office programs including but not limited to 
  PowerPoint and Excel
• Excellent communication and organizational skills

A successful candidate may also have:

• Experience with Salesforce or other customer relationship management (CRM) platforms
• Experience with managing learning management system (LMS) user communities
• Understanding of automotive technology or alternative fuels technology

If you share our passion for providing innovative solutions to complex challenges, we want you on our team.

Please visit our careers page and apply by clicking on this link: https://jobs.roush.com/us/en/

Visit our website: www.roush.com

Like us on Facebook: www.facebook.com/RoushCareers

Roush is an EO employer – Veterans/Disabled and other protected categories

If you need a reasonable accommodation for our employment application process due to disability, please contact Roush Talent Acquisition at (734) 779-7087.