Technician - Maintenance Field Level I

Position Summary

This position is primarily responsible is evaluating and performing service and/or repair jobs on engines, generators. This role is an entry-level technician developing technical skills and performing tasks under close guidance.

Position Duties/Responsibilities

Primary Responsibilities:

• Performs routine preventive maintenance services on Cat equipment using the checklist (fluids, filters, grease, etc.).
• Conduct basic inspections (leaks, belts, hoses, tracks/tires, lights, etc.)
• Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts.
• Maintain customer satisfaction, ensuring customer needs and deadlines are met.
• Adheres to all safety rules, contamination regulations, and maintains quality housekeeping in work area.

Supervisory Responsibilities:

• No formal responsibility for supervising others

Position Requirements

Required:

• High School diploma or GED or equivalent work experience
• 1 year or more of mechanical experience with diesel and gas engines/generators
• Valid Driver’s License 
• Current DOT physical

Preferred:

• 2 years or more experience with Caterpillar equipment
• Diesel Technology degree or education from Technical School

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
• Strong communication skills, including verbal, written and listening skills.
• Strong multitasking abilities, detail-oriented and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
• Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-pressure, deadline driven environment
• Ability to work overtime and weekends as needed

Other Requirements of Position

• Works under close supervision/direction. Employee may act independently for reoccurring assignments, but supervision is readily available for unfamiliar situations or problems. 
• Major responsibilities do not typically require exercising independent judgment. Detailed instructions or established procedures are usually available as guidelines for most aspects of the job.
• If an error is made while in this position, it will require some effort to identify the effort and can impact the company financially
• Frequently communicates with management, coworkers, and vendors
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.