Legal Operations Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

This role will report to the VP, Assistant General Counsel and will work closely with all members of the Legal Team to support the company's commercial, corporate, regulatory, litigation, and compliance attorneys, oversee day-to-day department operations, and manage projects within the department and the Company.   

 
Job Responsibilities  

• Identifying improvements to processes/procedures to increase overall efficiency.  

• Partner with legal administrative staff and external groups for operations planning. This includes New hire onboarding, internal team meetings and retreats including scheduling, meeting agendas, logistics, prep materials, and follow-up action items. Ensuring that team members have the tools and information needed to succeed.  

• Maintain centralized resources that are updated and accurate, including our document archiving system and the internal Legal Team knowledge management portal  

• Analyzing existing business and data processes and establishing new ones – you will design workflows, recommend innovative process improvements and seek automation opportunities.  

• Building and maintaining knowledge of critical upstream/downstream systems and workflows  

• Support the data collection and reporting of team metrics regarding legal support for the business  

• Develop reports, charts, graphs and other supportive materials when requested by members of legal team  

• Read, process and track all legal invoices, to ensure they are in accordance with billing guidelines.  

• Work with Accounts Payable to ensure payments are processed in a timely manner  

• Be the first line of defense and field questions from outside counsel regarding bills, Legal Tracker access, etc.  

• Train all department members and assists as needed with matter set up, invoice approval and Legal Tracker access issues.  

• Provide forecasting/accrual and other financial reporting information to Finance on a monthly basis.  

• Assist with supporting the roll out of new technology tools within the company or specific to the Legal Department.  

• Work with members of legal leadership to coordinate outside counsel retention, management, and spend.  

• Work to build engagement and cohesion across the department and encourage teamwork and transparency.  

• Serve as the central hub of the department to ensure that information is flowing up and down the chain appropriately and manage the flow of information so all deadlines are communicated and appropriate groups are looped in.  

• Serve as the “air traffic controller” of the department to ensure they have all the information needed to make decisions that impact functions or team members.  

• Provide administrative support to department leaders, including, scheduling meetings, processing expenses, assisting with meeting technology, taking meeting minutes, etc.  

• Perform other special assignments, strategic projects or duties as needed   

Typical Qualifica