Jobs and Careers

Associate Software Engineer (Full-Stack) - Client Enablement

Falls Church, United Statesfull_timeVerifiedPosted 20 Apr 2026

About the role

Associate Software Engineer (Full-Stack) – Client EnablementLocation: Falls Church, VA (must be on-site in office, with partial telework flexibility)
Full-Time | Permanent

Are you a fast learner who thrives in a collaborative environment and loves helping others with technology? We're seeking an Associate Software Engineer (Full-Stack) for Client Enablement who’s not only tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms. If you're ready to grow your career while supporting mission-critical systems, solving problems, and making a real impact, we would love for you to apply!

What You’ll Do:

Ensure smooth and efficient operation of software systems across multiple platforms and environments.
Deliver outstanding technical and customer support, engaging clients with empathy, clear communication, and a solution-focused mindset.
Proactively collaborate with a supportive and dynamic technical team to troubleshoot, optimize, and maintain mission-critical applications.
Leverage low-code/no-code tools to streamline workflows, automate processes, and enhance system capabilities with agility and minimal custom development.
Install, configure, and maintain software systems and components across diverse user environments to meet performance and usability standards.
Monitor system performance proactively, addressing potential issues before they impact users or operations.
Manage user accounts and permissions with a strong focus on security, efficiency, and user experience.
Create and maintain detailed technical documentation, and actively contribute to a growing internal knowledge base.
Log, track, and resolve support tickets in a timely, transparent, and customer-centric manner.
Embrace a culture of continuous improvement—sharing ideas, supporting teammates, and contributing to a positive, inclusive work environment that values innovation and collaboration.

Essential Qualifications:

Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related technical discipline.
2+ years of professional experience in software development, technical support, or system administration in a production or enterprise environment.
Strong foundation in full-stack development, including experience with at least one back-end language (e.g., Java, C++) and one front-end framework/library (e.g., Angular, React, JSP).
Familiarity with web technologies and protocols (HTML, CSS, JavaScript, REST APIs).
Proficiency in writing and troubleshooting SQL queries; understanding of relational databases (e.g., MSSQL, Oracle).
Hands-on experience with software configuration, deployment, or maintenance in hybrid cloud/on-prem environments.
Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows.
Working knowledge of version control tools such as Git and SVN.
Understanding system security principles including access control, identity management, and secure software configuration.
Strong troubleshooting, analytical, and diagnostic skills to investigate, analyze, and resolve technical issues efficiently.
Demonstrated ability to communicate technical concepts to non-technical users in both written and verbal forms.
Proven ability to work independently and collaboratively in agile or cross-functional teams.
Quick learning ability—you’re comfortable picking up new tools, workflows, and platforms.
A team-oriented mindset, you work well with others, communicate clearly, and contribute positively.
A service-first attitude—you thrive in customer-facing situations and enjoy helping people solve technical challenges.
Strong troubleshooting and analytical skills.
Authorization to work in the U.S.
Ability to obtain and maintain a U.S. government Public Trust clearance.