Showroom Sales Assistant (NYC)

About Schumacher 

Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next an appreciation for what’s come before, and a drive to make our products with enormous care and attention to detail. Schumacher is a globally recognized company with many showrooms both domestically and internationally.

Our competitive advantage in the industry is people. We believe that our employees are our most valuable asset. F. Schumacher & Co is deeply anchored in our company core values, which are as follows:

• Preserve The Entrepreneurial Spirit
• Take Ownership & Accountability
• Be Solutions-Oriented
• Demonstrate Courage
• Practice Adaptability
• Embrace Collaboration

We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company.

We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

About The Role:

We are seeking a Showroom Sales Assistant to join our NYC Team. The showroom assistant will be responsible for maintaining an organized and tidy sample room, fulfilling all sample orders and requests, and helping to maintain the showroom's visual standards. The assistant will report directly to the managing director and work alongside the showroom sales team and operations/marketing specialist. The ideal candidate for this position is highly organized and efficient, has excellent customer service skills, and enjoys working in a fast-paced environment and being part of a team.

Showroom Sales Assistant Job Responsibilities:

• Handle client sample requests, both over the phone, in person, and by email.
• Maintain floor sampling and sample room inventory by ordering samples and filing replenishments.
• Assist the sales team by gathering and shipping samples to clients.
• Help maintain the showroom floor by hanging new products and removing discontinued products as needed.
• Maintain showroom collateral (marketing materials, shopping bags, supplies, etc.)
• Provide support for general showroom requests and projects.
• Assist clients over the phone and on the showroom floor by providing guidance and product information as needed.
• Deliver the best possible customer service while enhancing the Schumacher mission to offer the highest quality product and service standards in the luxury market.
• Consistently seek to expand your working knowledge of interior design and current Schumacher collections.

Showroom Sales Assistant Job Requirements:

• 1-2 years of experience working in a retail or showroom environment
• The ability to multitask and be proactive in a fast-paced environment
• Able to do some lifting (20-50lbs max)
• Knowledgeable and enthusiastic about the luxury interior design industry
• Exceptional organizational and follow-through skills
• High level of ownership, accountability, and initiative
• Proficiency in MS Windows and Office suite
• Strong verbal and written communication skills
• A positive attitude

Benefits Package:

Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.

Wealth Benefits:

• Competitive Salary
• Corporate Annual Profit Sharing
• 401K Plan

Health Benefits:

• Dental Coverage
• Medical Coverage
• Prescription Drug Plan
• Vision Coverage