Customer Engineer

Overview of 66degrees

66degrees is a leading Google Cloud Premier Partner. We believe that engineering takes heart. Focusing exclusively on Google Cloud, we help our clients achieve the most innovative and disruptive transformations in their industries.

66degrees is dedicated to providing our employees with a challenging and exciting work environment without forgetting to have some fun along the way.  Let's get you here.

Overview of Role

As a Customer Engineer, you will work closely with Sales, Engineering, and Service Delivery teams to ensure our customers are achieving successful implementations. You will be responsible for crafting robust architectural proposals and delivering Statements of Work (SOWs) that engineering teams can successfully execute. Through your collaborative interactions with our teams and clients, you’ll have an active role in shaping our customer’s experience from start to finish.

 

In partnership with the sales team, you will formulate and execute a technical sales strategy to exceed revenue objectives through the adoption of the Google Cloud Platform. As a trusted customer advocate, you will help customers understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to these solutions. Additionally you will educate customers of all sizes on the value proposition of Cloud and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud or on-premise as needed.

Responsibilities

Our ideal candidate will understand the value of teamwork and love living in the in between of project delivery and managing high trust client relationships. We are looking for the right fit with our rapidly growing organization and will invest in training.

 

This position will be remote, however, you will have access to both the Chicago and Denver offices if you would like to work out of a physical location. Travel will be required depending on business needs when normal travel practices resume.

Qualifications 

• 3+ years of experience working within Google Cloud Platform (GCP) or Azure/AWS; GCP Preferred
• Professional Cloud Architect certification in GCP is required within first 90 days of employment
• Experience strategizing, designing, architecting, and leading the deployment of scalable solutions on GCP Preferred
• Experience with traditional and cloud infrastructure and cloud migrations
• Specify the deliverables of services projects by developing detailed project scopes of work (SOWs); Assist sales team with preparedness and delivery of technical presentations, estimations, and Statements of Work
• Experience with container engines: Kubernetes, Docker, AWS Elastic Container Service
• Experience with automation technologies including Terraform, Google Cloud Deployment Manager, AWS Cloud Formation or Microsoft Azure Automation
• Experience working with engineering and sales teams to elicit customer requirements.
• Ability to communicate across business units and the ability to interface with and communicate complex technical concepts to a broad range of internal and external stakeholders
• Advocate and demonstrate the value of the Google Cloud and service offerings to prospects 
• Differentiate 66degrees products and services from our competitors by understanding the market and industry intimately
• Be a technical and business consultant to our clients before, during, and after implementations
• Design and propose custom cloud based solutions for clients based on your research and their needs
• Prepare demonstrations and proof of concept environments based on client requirements
• Act as a technical resource for our team by continually bringing value and an innovative mindset to our projects
• Assist with and perform deliverable work for clients to gain first-hand experience with solutions. 
• Embrace 66degrees team mentality by providing our team general support on new products and technology in the market
• Anything else that needs to be done that adds value to the business, our clients and your co-workers

66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.