Customer & Product Quality Engineer*

Company Description

About Us:

TOMRA is a global leader in the development of sensor-based sorting technologies and plays a key role in optimizing resource utilization. With over 7,400 installations in more than 100 countries, we are pioneers in the field of recycling and waste management. Our goal is to recover valuable materials from waste streams, contributing to a more sustainable future.

Why TOMRA?

At TOMRA, you will find more than just a job – you will have the opportunity to make a real difference. As an international, growing company with a family-like atmosphere, we offer you an environment where collaboration and innovation are encouraged. We rely on flat hierarchies where every opinion matters.

• Innovative Environment: Work in a future-oriented company that is a global leader in the field of recycling and waste management.
• Career Development: We support your growth and offer international opportunities.
• Global Presence: Be part of a team that operates worldwide and makes a real difference.

Job Description

As a Quality Manager, you will be responsible for ensuring the application of quality and customer requirements throughout all phases of the product lifecycle—from offer and development to order execution. Your key tasks will include:

• Supporting development projects with quality-related work packages and cross-functional quality management tasks
• Evaluating quality requirements in customer inquiries and contracts for feasibility and risk, and ensuring their implementation throughout the product lifecycle
• Establishing and reporting customer- and product-related quality KPIs
• Managing failures and solving problems related to internal and external quality issues
• Define and implement quality concepts for product live cycle
• Acting as the main point of contact for customers, sales, engineering, project management, service, product management, and production

Qualifications

• Degree in engineering or a comparable field
• Fluent in German and English
• On-site presence required in Mülheim-Kärlich
• Several years of experience in quality support for development projects
• Ideally, experience with APQP (Advanced Product Quality Planning)
• Knowledge of project and process management
• Strong customer and stakeholder orientation
• Independent and process-oriented working style
• High quality awareness and strong team spirit

Additional Information

What we provide you with:

💻 Laptop
📱 Company smartphone
🛠️ All necessary work equipment
🦺 Personal protective equipment (PPE), if required

What we offer:

🏖️ 30 vacation days
💼 Company pension plan & group accident insurance
🌍 International SOS – also for private use
⏰ Flexible working hours
👶 Flexible parental leave – helping you balance work and family life
📈 Participation opportunities through TOMRA shares
🛍️ Employee discounts in the TOMRA online shop
🚴 (E-)bike leasing
🏋️ Support with gym memberships
📚 A wide range of training opportunities & individual development programs
🤝 Coaching options for your personal and professional growth

Interested?

If you’re excited about becoming part of our team and want to make a difference with us, we look forward to receiving your application! (Please submit in English.)

Want to learn more about us?
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*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

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