Administrative Assistant I/II - TFYS/Elder's Program - Juneau - Open Until Filled

INFORMATION

Job Class: Assistant

Department: Varies

Type of Position: Non-Exempt

Salary Grade(s): 7/8 ($24.52 To 35.20)

Hours of Work: M-F, 8:00 am – 4:30 pm

Employment Category: Regular, Full-Time

PURPOSE

ADMINISTRATIVE ASSISTANT I

Under minimal direction, the Administrative Assistant will perform specialized complex work on a wide variety of clerical services which require independence, judgment, and initiative. Determines office needs in prioritizing and organizing work and the appropriate action to be taken. Has knowledge of the organization’s programs and policies, and understands the processes involved in various procedures.

ADMINISTRATIVE ASSISTANT II

Incumbent works as a part of the department level management team and in direct association with the Program Manager. The Administrative Assistant II is responsible for a wide variety of functions requiring advanced knowledge and skill in administrative processes, Tlingit & Haida Policies and Procedures, supervision, Federal and State Laws, and program performance standard guidelines. Responsibilities normally involve areas such as supervision of clerical personnel and/or volunteers, budget development and maintenance, contract and grant administration, procurement of goods and services, information systems analysis/management, and safety and security activities.

REPORTING RELATIONSHIPS

Reports To: Varies

Supervises: May supervise Administrative Clerks and/or volunteers

Liaison To: N/A

ESSENTIAL FUNCTIONS

Provide full range of reception duties such as answering phones, greeting the public, and transfer/refer to Tlingit & Haida programs
Provide full range of clerical duties, such as processing incoming and outgoing mail, photocopying, faxing, scanning, filing, assembling and distributing materials
Serve as a resource person for the department and public by providing information requiring considerable interpretation, explanation of policies, and usually a general knowledge of all the department services. This may require considerable tact and discretion
Update files, maintain a variety of paper and computer records, vacation schedules, attendance and timesheets, numerical logs, ledgers, and client files
Provide complex word processing support with minimal direction
Review complex applications or documents
Perform complex data entry tasks for which there is a variety of formats and procedures and with general instructions for coding and entering data; check and correct entry for input errors
Gather and compile statistical information and prepare regular and recurring reports to departmental grant sources. This may involve researching files, contacting clients or vendors, or other outside sources
Make travel arrangements as necessary
Coordinate work by scheduling assignments and oversee the work of other clerical employees
Perform difficult word processing assignments such as the preparation of publications, charts, and graphs
Serve as the resource person for the department on common office software; train and advise both clerical and management staff on software problem resolution and capabilities
Develop database, spreadsheet, or word processing records and reports
Answer questions of other employees and the general public, refer difficult inquiries to appropriate personnel
Process purchase orders, and charge expenditures to departmental accounts, assigning appropriate account coding base on the nature and purpose of the expenditure
Monitor and maintain office supplies and materials
Assist in scheduling and planning for meetings in other communities, provides information, creates and displays room signs as requested
Prepare timesheets, check requests, and other necessary paperwork
If necessary, monitor, coordinate and direct the work and job performance of temporary clerical staff
Maintain communication with all employees, sites, and vendors as necessary
Other related duties as assigned

DECISION MAKING AUTHORITY

Spending Authority: N/A

Other Authority: N/A

NECESSARY SKILLS AND KNOWLEDGE

Considerable knowledge of correct business practices, correspondence, and typing formats, including English grammar, composition, spelling and punctuation
Ability to read and comprehend regulations, procedures, and policies; apply them to specific situations; and explain them to the public and others
Ability to speak, write, listen, and communicate effectively, meet and deal effectively with the general public, establish and maintain cooperative working relationships
Extensive knowledge of computer software applications including MS word Excel, Outlook, Power Point, and Access or other database programs
Knowledge of program rules and requirements
Ability to p