Patient Care Assistant

JOB SUMMARY

Provide a description of the overall purpose of the position. “Why does this position exist?”

State the general nature, level and purpose of the job and a brief description of the duties and responsibilities. It may be easier to write the general summary after completing other sections of the job description.

 

REPORTING RELATIONSHIPS

If applicable, provide the number of employees and the jobs of the staff reporting to this job.

 

DUTIES & ESSENTIAL JOB FUNCTIONS

Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job.  The functions should add up to 100%.

%  

of time

Essential Function (Yes/No)

  

Key Responsibilities

(To be completed by Supervisor)

40

Yes

Maintains emergency equipment in patient rooms, checks and stocks Panda warmers, maintains appropriate PAR levels of stock in each room. Work with SPD to ensure we have appropriate PAR levels of sterile instruments and instrument trays.

20

Yes

Assists in admission, discharge, transfer & transport of patients, personal belongings and equipment.

15

Yes

General patient care; answers call lights, ambulating/positioning patients, transfers patients, assists with dietary needs, assists patients with personal hygiene as needed.

10

Yes

Acts as runner in emergent situations to lab, blood bank, etc as directed.

10

Yes

Setting up and breaking down sterile table for delivery. Helping RN after delivery with tasks such as newborn bath: vital signs, etc. Provide sitter coverage for high risk patients

5

Yes

Reports and records delegated patient data (vital signs, pain score, oxygen saturation, etc) as assigned. Performs EKGs as assigned.

0

 

 

0

 

 

0

 

 

0

 

 

0

 

 

 

 

 

100%

 

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

LIVING PRIDE STANDARDS

 

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.  These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.   

• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. 

• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

• Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected H