Principal Site Reliability Engineering Lead

Requisition ID # 165427 

Job Category: Information Technology 

Job Level: Manager/Principal

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

 

 

Department Overview

The Data Solutions Architecture Team at Pacific Gas & Electric Company is responsible for driving long-term, enterprise-wide data solutions, target state architecture, and overall excellence with the application of data, analytics and information to critical business challenges and opportunities. This team is chartered to develop the strategy, roadmap, and accompanying standards that will enable better use of data and information and to develop analytics maturity at PG&E.

 

Position Summary

The Digital Utility runs on data and information. At PG&E, we have many teams building data products that need support, and our operations teams are on the hook for ensuring reliability and support across all data products. The Principal Site Reliability Engineering Lead fills a critical role in empowering our operations teams to do their best work.

 

The Principal Site Reliability Engineering Lead will drive our operations strategy in DA&I, working with operations teams with implementing best practices, mentoring junior engineers, driving automation, and building a continuously improving operations practice. You will work with operations management and operations engineers to create scalable DevOps practices for key data platforms at DA&I, notably Palantir Foundry, Snowflake, and Informatica. You will also get hands-on with operational problems, and building out operations tooling for the team.

 

We strive for a team that will make a difference in the new PG&E. As Site Reliability Engineering Lead, you will have a direct impact on the day-to-day life of data solutions, delivery, and affect the Safety of California. You will be collaborating with other technical leaders and Executive Leadership to help reshape a first-class operations team, with high levels of reliability for the data products we, and our customers, rely on the most. As Site Reliability Engineering Lead, you will work closely with supportive Operations management, a talented team in need of your guidance, and an organization looking to you to support their key products.

 

The Principal Site Reliability Engineering Lead will report to the Senior Manager of Data Solutions Architecture in the Data Analytics & Insights department of Information Technology, and work closely with the Data Ecosystem Operations team.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.

A reasonable salary range is:

Bay Area Minimum: $155,000.00

Bay Area Maximum: $265,000.00

 

Job Responsibilities

• Technical Support and Collaboration: Provide applications engineering support to product teams. Collaborate with product teams, support teams, and customers on shared goals, cross-team projects, and new initiatives.
• Continuous Improvement and Reliability Practices: Strive for continuous improvement in processes and reliability practices. Develop and evolve improved operations workflows.
• Leadership and Mentoring: Show teams how to improve quality and eliminate waste by implementing improvements with them.
• Hands-on Troubleshooting: As a member of the Operations team, you will join them on-call and be available to help with escalated issues, or issues requiring your additional experience and steady hand.