Jobs and Careers
IH
Manager, Food & Beverage Concept & Innovation
IHGGA, United States, United Statesfull_timeVerifiedPosted 16 Apr 2026
About the role
F&B Concept Development & Innovation
- Lead end‑to‑end development of F&B concepts, including breakfast, coffee, bars, and ancillary offerings, from ideation through launch
- Translate brand vision and guest insights into practical, executable F&B programs
- Partner with Brand teams to ensure concepts reinforce brand positioning and guest promise
- Develop tiered or modular solutions to support different hotel types, footprints, and owner investment levels
Program Rollout & Execution
- Own the rollout of approved F&B innovations across the estate, ensuring readiness, clarity, and consistency
- Coordinate cross‑functional partners (Brand, Ops, Design, Training, Procurement, Finance) to deliver aligned workstreams
- Develop playbooks, tools, and standards documentation to support implementation and long‑term sustainment
- Support pilots and tests, capturing insights and refining programs prior to scale
Owner Economics & Performance
- Evaluate concepts through an owner‑lens, including CPOR, labor models, CapEx impact, and ROI
- Partner with Finance and Procurement to validate cost assumptions and performance expectations
- Monitor post‑launch performance and identify optimization opportunities to improve results
Stakeholder & Franchise Engagement
- Balance input from multiple stakeholders while maintaining focus on scope, timelines, and outcomes
- Support franchise communications by clearly articulating the “why” and “how” behind F&B changes
- Engage with franchise communities and Owner Associations as needed to support adoption and alignment
Success Measures
- Timely and effective rollout of F&B innovations
- High adoption and compliance rates across the estate
- Positive owner feedback and improved economic outcomes
- Strong cross‑functional partnership and executional clarity
Qualifications & Experience
- Strong understanding of hotel F&B economics, labor models, and supply chain implications
- Proven ability to lead complex, cross‑functional initiatives
- Experience working with franchised hotel environments strongly preferred
- Highly organized, data‑driven, and comfortable managing ambiguity
Key Capabilities
- Strategic thinker with operational mindset
- Strong communication and stakeholder management skills
- Ability to balance creativity with standardization and scalability
- Owner‑centric, data‑driven decision making
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