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IH

Manager, Food & Beverage Concept & Innovation

IHG
GA, United States, United Statesfull_timeVerifiedPosted 16 Apr 2026

About the role

F&B Concept Development & Innovation

  • Lead end‑to‑end development of F&B concepts, including breakfast, coffee, bars, and ancillary offerings, from ideation through launch
  • Translate brand vision and guest insights into practical, executable F&B programs
  • Partner with Brand teams to ensure concepts reinforce brand positioning and guest promise
  • Develop tiered or modular solutions to support different hotel types, footprints, and owner investment levels

 

Program Rollout & Execution

  • Own the rollout of approved F&B innovations across the estate, ensuring readiness, clarity, and consistency
  • Coordinate cross‑functional partners (Brand, Ops, Design, Training, Procurement, Finance) to deliver aligned workstreams
  • Develop playbooks, tools, and standards documentation to support implementation and long‑term sustainment
  • Support pilots and tests, capturing insights and refining programs prior to scale

 

Owner Economics & Performance

  • Evaluate concepts through an owner‑lens, including CPOR, labor models, CapEx impact, and ROI
  • Partner with Finance and Procurement to validate cost assumptions and performance expectations
  • Monitor post‑launch performance and identify optimization opportunities to improve results

 

Stakeholder & Franchise Engagement

  • Balance input from multiple stakeholders while maintaining focus on scope, timelines, and outcomes
  • Support franchise communications by clearly articulating the “why” and “how” behind F&B changes
  • Engage with franchise communities and Owner Associations as needed to support adoption and alignment

Success Measures

  • Timely and effective rollout of F&B innovations
  • High adoption and compliance rates across the estate
  • Positive owner feedback and improved economic outcomes
  • Strong cross‑functional partnership and executional clarity

 

Qualifications & Experience

  • Strong understanding of hotel F&B economics, labor models, and supply chain implications
  • Proven ability to lead complex, cross‑functional initiatives
  • Experience working with franchised hotel environments strongly preferred
  • Highly organized, data‑driven, and comfortable managing ambiguity


Key Capabilities

  • Strategic thinker with operational mindset
  • Strong communication and stakeholder management skills
  • Ability to balance creativity with standardization and scalability
  • Owner‑centric, data‑driven decision making

 

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Company

IHG

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