Commercial Operations Manager

Description

Tris Pharma, Inc. (www.trispharma.com) is a leading privately-owned U.S. biopharmaceutical company with a focus on development and commercialization of innovative medicines in ADHD, spectrum disorders, anxiety, pain and addiction addressing unmet patient needs. We have >150 US and International patents and market several branded ADHD products in the U.S. We also license our products in the US and ex-US markets. We have a robust pipeline of innovative products spanning neuroscience and other therapeutic categories employing our proprietary science and technology.

Our science and technology make us unique, but our team members set us apart; they are the engine fueling Tris’ passion and innovation. Our colleagues understand the criticality of operating a successful business and take pride in the company’s success. Equally importance to each team member is how we interact with one another on a daily basis. We believe in each other and in respectful, open and honest communications to help support individual and team success.

We have an opening for a Manager, Commercial Sales Operations in our Monmouth Junction, NJ Facility. 

The Manager, Commercial Sales Operations supports and assists Commercial activities and strategy by collaborating closely with internal departments (Commercial and Non-Commercial) and external vendors to identify and execute Commercial Operations projects to drive sustained profitable sales growth for the company. The incumbent functions as a strategic and operational partner to the Commercial and Sales teams by providing proactive process improvements and operational support maximizing field force effectiveness. She/he acts as a liaison between multiple departments, facilitating communication and streamlining processes to support the marketing and sales team’s performance and success. 

The incumbent also responsible for ensuring all Commercial activities are compliant with pharmaceutical industry regulations and documentation supporting internal controls is maintained in an accurate, compliant and timely manner.

• Serves as a strategic and operational liaison and collaborates closely with the Commercial team (i.e., Sales, Marketing, Analytics, Market Access, etc.) and other cross functional internal and external partners to build/maintain a strong commercial strategy, analytic priorities and a rigorous and compliant commercial measurement plan

• Provides day-to-day support to the Field Sales Team, addressing operational needs and ensuring resource availability; Assists Sales Training department with sales new hire onboarding activities; Manages/maintains rosters and assist Sales Training with new hire training and meeting logistics

• Responsible for organizing and coordinating Commercial team events, as needed; Collaborating closely with Commercial and Sales leadership and administration to ensure all logistical details are managed effectively

• Oversees company's vehicle fleet, ensuring efficient, safe and cost-effective operations including, but not limited to: managing vehicle maintenance, driver performance, fuel consumption, compliance with regulations, etc.; Supports vehicle acquisition, allocation and disposal; Develops and implements fleet management policies/procedures and fleet safety modules, as needed 

• Collaborates closely with Analytics team to support Sales management with CRM system and other sales-related technologies, including report management

• Collaborates closely with Marketing and Sale Training teams to obtain materials that need to be submitted for review and create an agenda for each meeting; Supports Marketing team in managing inventory and logistics of marketing material

• Collaborates closely with Compliance team to ensure all sales operations activities comply with Food and Drug Administration (FDA), Pharmaceutical Research and Manufacturers of America (PhRMA) Code and corporate policies; Properly maintains documentation to support audits and internal controls

• Accurately and compliantly reviews and submits contracts through Legal review process to ensure all projects’ contracts are reviewed/approved by Legal department prior to execution; Confirms all Purchase Orders (POs) are in place prior to work commencing and tracks budget and payments according to contract terms

• Collaborates with Medical/Legal/Regulatory (MLR) teams to ensure proper and compliant use of approved promotional materials 

• Responsible for creating and maintaining budget for Commercial team

Requirements

KNOWLEDGE/SKILLS/ABILITIES REQUIRED

· Bachelors degree and minimum 6 years experience in a commercial and/or s