ISR Liaison Officer
MetreaAbout the role
Company Overview
Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.
Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.
At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.
Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.
Group Overview
Special Air Missions Group (SAM) is responsible for developing and delivering Metrea’s Intelligence, Surveillance, and Reconnaissance (ISR), Special Mobility, and Aerial Firefighting (AFF) capabilities. SAM oversees the integration of new mission systems, ensuring operational readiness across specialised aviation operations. It manages fleet maintenance, regulatory compliance, and strategic partnerships to enhance mission effectiveness. By consolidating expertise and infrastructure, SAM ensures Metrea’s airborne capabilities remain adaptable and mission-ready across dynamic operational environments.
Position Summary
The Liaison Officer (LO) serves as the primary operational interface between the client, deployed ISR teams, and File Leadership, ensuring effective coordination, accurate intelligence product delivery, and consistent situational awareness. Operating from control centres, the Liaison Officer manages PED (Processing, Exploitation, and Dissemination) workflows, real-time communication with flight crews, and all client-facing operational reporting.
This role ensures that ISR data is processed, exploited, and disseminated in accordance with client requirements and internal standards, enabling timely, actionable intelligence delivery. The Liaison Officer acts as the operational voice of the client during live missions, relaying prioritisation, tasking updates, and mission feedback to airborne crews.
The LO contributes to operational planning, supports after-action reviews, and maintains close coordination with Site Leads, Sensor Operators, and client stakeholders to ensure mission continuity and responsiveness. In addition to technical and operational responsibilities, the Liaison Officer is expected to demonstrate strong commercial awareness and the ability to engage confidently with clients across operational, technical, and commercial discussions, ensuring alignment between mission delivery and broader client objectives.
What You'll Do
PED Management & ISR Data Oversight
- Lead and coordinate the full Processing, Exploitation, and Dissemination (PED) cycle to ensure timely, accurate transformation of ISR sensor data into actionable intelligence
- Interface with Sensor Operators and analysts to guide product generation in alignment with client tasking
- Monitor data feeds and mission outputs to ensure alignment with operational objectives and reporting standards
- Conduct quality checks on ISR-derived products prior to client dissemination
Mission Coordination & Real-Time Communications
- Maintain real-time communication with deployed flight crews, relaying re-tasking, prioritisation guidance, and mission-critical feedback from the client
- Participate in pre-mission briefings to ensure clarity on tasking, objectives, and reporting outputs
- Serve as the operational voice of the client during missions, ensuring responsiveness and mission flexibility
- Deliver timely post-mission summaries to internal and external stakeholders
Reporting, Documentation & Feedback
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