Global Business Applications (ERP) Manager

Company Description

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. Join our team and create, improve and innovate the everyday!

Job Description

The Global Business Applications (ERP) Manager will develop and manage the Enterprise Application delivery framework and governance. The ideal candidate will engage with and support Pyrotek’s initiatives related to the Enterprise Applications space.  

Essential Functions/Responsibilities

** This is only a partial listing of Essential Functions.  For a full review of responsibilities, please see the attached position description. **

• Collaborate with IT and Business Leaders to manage, maintain and update/upgrade ERP business system and add-ons across different Pyrotek entities across the globe.     
  • Developing and managing application service delivery framework and governance.
  • Regularly reviewing user feedback to ensure ERP meets user needs.
  • Ensuring all standard procedures and best practices are documented and available to users localized for regional use.
  • Working collaboratively with Finance to ensure ERP and financial controls are aligned.
  • Working collaboratively with operations to ensure ERP meets their objectives.
  • Encouraging consistent use of system across all regions.
  • Evaluating, testing, and applying ERP application patches and upgrades while managing change management process for ERP updates/fixes into production environment.   
  • Managing relationship with ERP vendor to discuss program issues, bug fixes and/or to request software enhancements based on business needs.
• Ensure smooth integration and rollout of systems by coordinating closely with the affected functional areas management of ERP operations.
  • Providing budget information to IS Director, as required.
  • Leading and organizing the ERP User Group calls with regional ERP teams to gain user feedback and performing regular reviews to ensure system is meeting user needs. 
  • Overseeing the ERP documentation within the defined storage system and encouraging regions to add their local procedures utilize same system.
• Multitask to manage and deliver on multiple, concurrent, highly visible projects supporting business units and ensure projects are delivered within scope and within agreed upon timelines, utilizing the defined level of workforce, and established third party costs. 
  • Successfully managing cross-project dependencies across multiple platforms and technologies.
  • Serving as a liaison with middle and upper Pyrotek management for requirements gathering in a manner that upholds Pyrotek’s values and reflects positively on IS.
  • Staying current on development trends and changes to advise Application team on possible new functions to make use of.
• Provide documentation and transfer of functional and process knowledge by keeping current on various published materials and training outlets.
  • Translating the user’s functional specifications into a technical specification on which the new configuration will be based.
  • Developing and creating process documentation as required.
  • Providing monthly key performance indicators, project status and other reporting as required.
• Function as second or third level support and responder per IT Service Management (ITSM).
• Determine the effectiveness of policies, procedures, and projects/plans. Take appropriate corrective measures when necessary.
• Supervise, coach support, train and develop personnel in assigned area; resolve personnel issues, redirecting complex issues to management and HR in a timely manner; directly manage team members, including assigning and reviewing work, evaluating performance/compensation, developing plans for professional growth, resolving grievances, administering disciplinary action, interviewing employment candidates, and effectively recommending hires and terminations in a timely manner. Actively promote a continuous improvement philosophy in the team.

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Qualifications

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