Director of Engineering, Merchant Integration Team

Company Description

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

Job Description

At SquareTrade, we help our customers when they need us most. As the market leader of protection plans, we touch the lives of millions of people across the world. Our success is due to our focus on delivering great service to our customers through a modern, digital platform. 

In this role as a Director of Engineering, you will have responsibility over a suite of software product offerings and manage Software Engineering Managers in an agile development environment. Along with being a coach, mentor and a driving force for your teams, you will partner with Product Managers, other Software Engineering Leaders and Architects to define and deliver on critical company initiatives on time and on budget.

You will develop strategies and execute on a plan to grow and scale an engineering organization that is distributed across multiple time zones across the globe and growing aggressively. You will be a key stakeholder in the definition of the architecture of a software platform that is resilient and supports transactions at internet scale. You will contribute to an engineering culture that promotes learning and development and rewards curiosity, risk-taking and innovation.

You will be a part of the Engineering Leadership team, with whom you will partner on defining the technical vision and direction of the organization. This is an exciting position in Colorado that offers autonomy and teamwork, with opportunities for career development.

You're A Great Candidate If You ...

• Like building global engineering teams for a business experiencing hyper-growth
• Like focusing on engineering productivity improvements and eliminating waste
• Like to set clear goals for your organization that align with business OKRs
• Like partnering with product leaders to defining business strategy and product roadmaps
• Love to enable an engineering culture that encourages learning and career progression

Qualifications

• Bachelor's Degree in Computer Science or related field
• 5+ years of development experience.
• 7+ years of engineering leadership experience
• Must have expert-level knowledge of software architecture principles
• A great understanding of web technologies, UI frameworks and event-driven architectures
• Experience in building and scaling engineering organizations; demonstrated ability to manage, mentor and coach engineers and managers
• Good knowledge on tracking and setting goals to improve quality and efficiency
• Great communication skills

Additional Information

At SquareTrade you'll have access to: 

• Robust medical, dental and vision coverage with generous employer contributions tailored for our diverse workforce
• Inclusive fertility care plan
• 5% company match into 401(k)
• Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
• $75 monthly allowance to support self-care and well-being
• Career experience programs, tuition reimbursement and unlimited access to online courses to support your professional growth
• Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
• Flexible paid time off plus a generous holiday schedule
• Paid volunteer time to give back to the community
• Hybrid work arrangements
• $80 monthly internet connectivity stipend
• Reimbursement for in-home office setup
• Various corporate perks and discounts

(Colorado Only) Pursuant to Colorado law, SquareTrade estimates the possible base salary for this role, if hired in Colorado, to be within the following range: $170-220K. 

The Team:  http://www.squaretrade.com/leadership  

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.