Executive Assistant

Job Description:

The Executive Assistant will support the North America Chief Executive Officer through strategy, planning, prioritization and coordination of executive action items.  Serves as the N. Americas CEO’s point of contact for internal and external stakeholders on matters pertaining to the Office of the N. America CEO.  The Executive Assistant must have the ability to work in close partnership with other members of the organization as well as independently on projects, from conception to completion.  Must work well under pressure in a fast-paced environment and handle a wide variety of confidential matters with discretion.  The ideal candidate will have the ability to exercise sound judgement on behalf of the N. Americas CEO in a variety of situations as necessary and appropriate. 

Key Responsibilities and Accountabilities: 

Executive Support  

• Provides high-level administrative and project management support to the N. Americas CEO. Builds relationships with the executive team to act as an effective liaison on behalf of the N. Americas CEO 

• Liaise with both internal and external (clients, vendors, media outlets, etc.) audiences on behalf of N. Americas CEO to foster positive working relationships. 

• Strategically manages the calendar and balances competing responsibilities;  Arranges and coordinates meetings, teleconferences, video conferences and other events across various time zones 

• Plans travel itineraries and makes reservations; maintains an accurate calendar and manages schedule for the N. Americas  CEO to best utilize time. 

• Ensure schedule is adhered to and respected but also have ability to quickly adapt to last minute changes in plans, schedules and itineraries; provide a bridge for smooth communication when changes occur 

• Confidentially handles sensitive information, understands and makes decisions based on priorities 

• Coordinates, participates and provides support with internal and external meetings.  Plays a large role in governance and coordinates on behalf of the N. Americas CEO.  Develops and edits well-researched and strategic reports as needed; captures important information and tracks deliverables 

• Business and Functional Acumen:  ability to learn the business and work strategically through an integrated operating model 

• Collaborates with IT for quick resolution of any technical difficulties. 

• Advanced user of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word and Teams); able to operate various office equipment; savvy using online search engines and other sources for research purposes 

• Participates in company-wide strategic initiatives 

• Manages complex travel plans, expenditures, special events and ad hoc projects 

• Manage and track N. Americas CEO’s budget including invoicing, expenses; approve expenses on behalf of N. Americas  CEO when appropriate but and understanding when expenses need to be approved or reviewed by N. Americas CEO prior to processing 

Executive Liaison and Support 

• Acts as the N. Americas CEO’s administrative liaison to N. Americas executives and senior leaders across the network.