Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

SUMMARY
The Clinical Manager, Product Training and Education is responsible for the coordination and administration of all aspects of ongoing and future product training programs including planning, organizing, leading, and maintaining program activities.

TERRITORY: Colorado, New Mexico, and Wyoming. Ideal candidate will reside within this region.

TRAVEL: This is a field-based position with up to 80% travel.

The Clinical Manager is responsible for ensuring customers have been afforded the opportunity to complete Bard product training. The specialist will work in partnership sales and marketing to meet company sales goals. The specialist will train according to company compliance standards and bears the responsibility of delivering live and electronic training programs. These programs will meet the needs of all customers both internal, (i.e. TMs, DMs, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BARD, Professional Organizations, KOLs).
In addition to providing product training, the specialist will conduct product training assessments. The assessments include collection of information regarding the use of Bard products, analyses, presentations, and training that meets/exceeds customer satisfaction and enhances company sales goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The Clinical Manager performs a wide range of duties including some or all of the following:

• Plan the delivery of the overall programs and activities in accordance with the mission and the goals of Bard Medical (the organization)

• Carry out new initiatives to support the strategic direction of the organization

• Utilize program evaluation framework to assess the strengths of the program and to identify areas for improvement

• Maintain forms and records to document program activities (SalesForce)

• Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization (hospital)

• Communicate with stakeholders to gain support for the program and to solicit input to improve the program

• Liaise with hospital leadership to ensure the effective and efficient program delivery

• Develop product training plans accordingly, including hospital team members as needed.

• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency

• Monitor the program activities on a regular basis and conduct an annual assessments according to the AIM program framework

• Maintain personal travel budget as a segment of the overall Training Specialist team budget.

• Maintain ICC budget

Knowledge, skills and abilities

• Knowledge of program management

• Knowledge of client groups and/or issues related to the program area

• Maintain knowledge and expertise as product specialist for entire Bard Medical product line. Focus on urological drainage and stool management

• Responsibility for scheduling time in accounts with sales partner. Must demonstrate use of time efficiently.

• Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM’s, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BARD, Professional Organizations, KOLs).

• Regional & National clinical training leadership responsibilities.

QUALIFICATIONS:

• Able to function independently with minimal guidance or supervision. Excellent listening and communication skills. Ability to work in sales environment with sales team. Strong interpersonal and relationship building skills.

• Ability to collect, analyze and present clinical data. Must be proficient with computer (Word, PowerPoint, Excel, etc.)

• Multi-task oriented. Able to manage multiple customer accounts with stro