About Our Job

The Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.

Join a team where your values align with your work. At the Denver Public Library, we're not just serving our community; we're building a culture guided by values that empower both our staff and the public. 

• Welcoming:  We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.

• Curiosity: We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.

• Connection: We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.

• Equity: We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.

• Stewardship: We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.

If you're passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.

Unrivaled Benefits

The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but is not limited to:  

• Four (4) Medical Plans, Dental, Vision Insurance  

• Pension Plan for Life (employee contributes 8.45%, employer matches at 17.95%) and 457 (b) Retirement Plan  

• PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays

• CARE Bank, Family Leave Benefits  

• Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program

• Learning and Development Opportunities; Courses and Career Development Resources  

• EcoPass (unlimited free RTD bus/train rides) 

• For more information please visit our website.

About Our Department

The Community Resource team at Denver Public Library is a non-clinical, externally facing program that supports customers experiencing homelessness, mental health, or substance misuse challenges, and individuals seeking resources. Our staff members are considered the intermediate resource; their main goal is to assist customers and connect them to community-based or city-based resources. Customers work with us voluntarily; there are no requirements to be able to work with our team, and our services are confidential.

About Our Position

DPL is currently hiring for one Peer Resource Navigator/Program Support position, who will provide direct customer service and assist with program facilitation and behind-the-scenes administrative and organizational tasks. This role is a mix of directly supporting customers (approximately 18 hours per week) and performing behind-the-scenes work (approximately 22 hours per week). These hours are approximate, and this role may be required to fill additional frontline hours to cover staff vacations or call-outs as needed. This position is perfect for an experienced Peer or Resource Navigator who is interested in, or experienced in, implementing programming and facilitating events/operations to support vulnerable populations. 

As a Peer Resource Navigator, you will provide information, support, referrals, and assistance to customers experiencing homelessness, mental health or substance use challenges, and other under-resourced adults. Your responsibilities will include managing the resource center desk and supplies, providing peer support, guiding