Medical Secretary - Home Care/Hospice

Park Nicollet is looking to hire a Medical Secretary to join our Home Care/Hospice team!  Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.   

Position Summary:

The Medical Secretary provides quality secretarial support for designated department, management, and staff.  Assists in the completion and maintenance of routine projects and programs.  Supports the process of care delivery to Park Nicollet Health Services patients in Community Care.

Responsibilities encompass a diverse range of duties, including but not limited to: managing incoming calls and directing them to clinical staff, facilitating patient registration for Hospice, extending a warm welcome to staff members, as well as handling the faxing of documents and sorting mail.

Calls received are often from patients or family members seeking assistance from our Home Care & Hospice staff.  Much of this role is assisting patients/families in connecting with triage nursing staff.  Additional tasks include putting together patient admission packets, building lab sample kits, and registering patients with a medical examiner.

Home Care & Hospice are two team consisting of almost 225 staff.  We consist of leadership, frontline and office staff, and field staff (nurses, rehab, social work, massage therapists, and home health aides).  We travel to our patient’s homes to deliver care.  We are highly regulated areas of health care so it takes many people working together to keep our daily business running.  We like to have fun, take pride in the work we do, and celebrate our wins.  We also take opportunities to learn, evaluate outcomes, and improve the work we do by considering a variety of viewpoints. 

Work Schedule: 1-2 weekends per month; Saturday & Sunday; 8:00am to 4:00pm

Required Qualifications:

Knowledge, Skills, and Abilities:

• Proficient in word processing and office procedures.
• Working knowledge of office practices and protocol.
• Must be able to work under pressure, at times, to meet deadlines and last minute assignments.
• Must be detail oriented, well organized, and able to keep confidentiality.

Preferred Qualifications:

• Education, Experience or Equivalent Combination:
  • One-year post secondary college preferred.
  • Previous experience in a medical setting preferred.
  • Previous secretarial experience preferred.
• Knowledge, Skills, and Abilities:
  • Understanding of medical terminology and Medicare is beneficial.
  • Personal computer, fax, photocopier, printers, etc.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more! 

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.