Fine Dining Restaurant Manager

Overview

Job Title: Fine Dining Restaurant General Manager

Salary: $90,000

Status: Full Time

Shift: Varies

  

There are many great advantages to work in our restaurants:

• Free Hot Meal per shift
• Non-smoking environment
• Subsidized transportation
• Working in and around the various restaurants and the casino floor
• Work with Elevated ingredients
• Advancement opportunities

Responsibilities

• Operate the restaurant in accordance with the Resort’s mission statement
• Monitor the operation of the restaurant to ensure compliance with all standards and procedures established by the Food & Beverage Director as well as company and county health and regulatory standards and procedures.
• Understand financial reports and apply the information in a timely and practical fashion so as to improve the operation.
• Implement and insure prompt and courteous service to our guests in compliance with standards set forth by Monarch Casino and Spa, and the Food & Beverage Director.
• Maintain proper staffing levels through efficient hiring of new Team Members.
• Monitor the Team Members of the restaurant to assure they provide service in accordance with company and departmental standards and take action to correct any deficiencies through training and discipline.
• Prepare work schedules of Team Members and delegate work and station assignments.
• Prepare Team Member performance evaluations and disciplinary notices.
• Circulate through restaurant and coordinate activities of Team Member’s to provide efficient and courteous service to our guests.
• Inspect and monitor cleanliness of the restaurant and comply with safety and health code regulations.
• Greet and communicate with guests in a friendly and courteous manner.
• Resolve guest complaints and issues.
• Communicate and interact with food shift supervisors and Team Members.
• Know, understand, follow, and enforce all company and departmental policies and procedures.
• Proficiently operate POS systems, Stratton-Warren inventory system, as well as office computer systems including Microsoft Excel, Word, Outlook, etc.
• Facilitate all aspects of repairs and maintenance.
• Keep documentation through proper email systems.
• Decrease costs through effective scheduling and management of waste.
• Increase revenue through training and use of financial reports to ensure up-sell of product.
• Create new ideas and implement these ideas.
• Readily identify and implement more efficient methods of operation.
• Perform other duties as assigned.

Qualifications

• 3 to 5 years high volume restaurant supervision or management preferred
• Ability to obtain an Alcohol Awareness Certification
• Ability to obtain a Food Safety Certification
• Knowledge of beer, wine, and alcohol
• Good organizational skills.
• Good interpersonal communication skills.
• Knowledge in use of POS systems.
• Computer knowledge, including Microsoft Excel, Word, Outlook.
• Professional appearance in dress and manner.

 

Performance Expectations

 

• Establishes concrete performance standards for both Team Members and room management
• Provides adequate structure, direction, and feedback to Team Members and room management
• Successfully identifies, analyzes, and solves problems
• Works well with guests and staff by maintaining a positive and approachable attitude
• Adheres and implements all safety and security policies and procedures

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

 

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• 2 Weeks PTO at your first-year anniversary of employment
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
• Relocation Reimbursement

 

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Progra