Regional Delivery Lead - Invoice to Cash
KellanovaAbout the role
As the Regional Delivery Lead – Invoice to Cash, you’ll oversee critical financial operations within our Global Business Services (GBS) organization, including billing, collections, deductions, and cash application. This role plays a key part in optimizing cash flow and working capital while driving operational excellence. This hybrid role offers remote flexibility with just four in-office days per month at our Grand Rapids, MI location. Candidates may be based in Michigan or Chicago, IL.
You’ll be joining a collaborative and performance-driven team who is responsible for delivering on key service level agreements and performance metrics, while continuously improving processes and partnering with internal stakeholders across Sales, Supply Chain, and Finance. Together, you’ll shape strategy, solve complex challenges, and drive measurable impact across the business.
A Taste of What You’ll Be Doing
- Lead Regional Invoice to Cash (ITC) Operations – Oversee the end-to-end ITC processes across North America, including billing, collections, deductions, and cash application. Ensure delivery of SLA and KPI targets while driving operational excellence and continuous improvement.
- Engage Stakeholders and Drive Strategy – Build strong relationships with Sales, Supply Chain, Finance, and other key partners to identify trends, mitigate risks, and propose strategic solutions. Represent Kellanova in industry forums and benchmarking initiatives.
- Develop and Empower High-Performing Teams – Manage and coach a geographically distributed team of 70+, including 4–6 direct reports. Foster a culture of accountability, growth, and collaboration across a global team to drive results.
- Vendor and Compliance Management – Lead governance and performance management of Business Process Outsourcing (BPO) vendors supporting ITC processes. Drive continuous improvement initiatives and ensure adherence to internal controls, GAAP, SOX, and audit requirements.
We’re Looking for Someone With
- Bachelor’s Degree in Finance or related field
- Expertise in Invoice to Cash processes
- Proven experience in people and process management
- Strong customer relationship management skills
- Proficiency in ERP systems and Microsoft Office
- Deep analytical and problem-solving capabilities
- Strong negotiation and decision-making skills
Compensation
The annual salary range is $160,100 - $210,105, which is based on various factors such as location, experience and skill. Discretionary bonuses based on company and individual performance are also available.
What’s Next
Applications for this position will be accepted through October 9th, 2025. After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page to get insights into our hiring process and more about what we offer. All applicants must have permanent legal authorization to work in the United States. Kellanova does not sponsor employment visas for this role.
Need assistance throughout the application or hiring process? Email USA.Recruitment@Kellanova.com.
Benefits include medical, dental, vision, life, accidental death & dismemberment insurance, employee assistance program, short-term disability coverage, and long-term disability insurance. Also, voluntary income protection benefits such as supplemental life, accident as well as a 401(k) plan with company contributions is available. Part-time employees may have access to benefits on a pro-rated basis. See KellanovaTotalHealth.com for more information.
Get to Know Us
At Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor,
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