Account Executive - Customer Base
OneSource VirtualAbout the role
OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.
Position Summary/Objective
The Account Executive- Customer Base must understand complex business buying cycles, team sales, and alignment of service offerings to customer desired outcomes. This role will engage proactively in the assigned territory and leverage a network of professional contacts to expand services to existing OSV customers. The primary responsibility for this role is existing customer expansion and company revenue growth.
Essential Functions/Duties/Responsibilities
- Be a key player in OSV’s field sales team to drive add-on business sales into existing OSV accounts.
- Drive complex sales cycles to closure utilizing internal teams of Marketing, Business Development, Solution Consulting, Legal and Executive Leadership.
- Implement value-selling processes alongside a wealth of knowledge of Workday’s products and corresponding OSV Services.
- Use experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors.
- Employ effective selling strategies to successfully position outsourcing in the areas of Payroll, Benefits Administration, HR and Finance.
- Understanding of the strategic competitive landscape and customer needs so you can effectively position Workday and OSV solutions within prospective accounts
- Engage in and maintain the OSV Customer Relationship in coordination with Customer Success Manager.
- Maintain accurate and timely customer, pipeline, and forecast data. Continuing maintenance of accurate Salesforce data.
- Responsible for managing and overseeing the contract sales initiatives in assigned territory.
Competencies
- Action Orientated- Displays a positive attitude to readily act on challenges for identifying and seizing new opportunities.
- Interpersonal Savvy- Acts with diplomacy and relates comfortably with people across levels, functions, culture and geography.
- Customer Focus- Identifies opportunities to deliver solutions that benefit and meet customer expectations.
- Persuades- Negotiates skilfully in tough situations thru positioning views and arguments appropriately to win support.
- Drives Results- Persists in accomplishing objectives despite obstacles and setbacks.
- Situational Adaptability- Understands that different situations may call for different approaches by picking up on situational cues and adjusting in the moment.
- Collaborates- Partners and works cooperatively with others across the organization to achieve shared objectives.
- Instills Trust- Keeps confidences thru following through on commitments and shows consistency between words and actions.
- Balances Stakeholders- Understands internal and external stakeholder requirements, expectations and needs.
Supervisory Responsibility
None
Qualifications and Experience
- Bachelor’s Degree from accredited institution or relevant work experience in HR services or enterprise software.
- 3+ years’ of selling experience selling into organizations of 1,000 or more employees as defined by Workday.
- Proven expertise in understanding the strategic competitive landscape and customer needs so you can effectively position solutions within prospective accounts.
- Experience cultivating mutually beneficial relationships with strategic partners and alliances.
- Proven success with transformational selling and strategy.
- Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment.
- Proven experience of pulling together different business units to maximize on sales opportunities.
- Pr
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