Senior Product Owner, IT Collaboration Products

JOB SUMMARY  
Reporting to the Director – Collaboration Products, the Senior Product Owner Collaboration Products is responsible for the licensing, design, implementation, maintenance, and optimization of the End User Technology tools. They will work closely with IT teams, security professionals, and business stakeholders to ensure the reliability, security, and scalability of Collaboration Products within the Marriott enterprise. The Senior Product Owner builds and leverages strong partnerships across business, technology, and product leadership to implement innovative solutions within End User Technologies. They will act as the product evangelist and subject matter expert and serve as the “go to leader” for timely updates to internal and, where applicable, external customers. The role participates in an agile approach via standups, planning and processes. Success in this role requires strong leadership & strategic skills coupled with an astute understanding of the modern identity landscape. Additionally, the successful candidate engages with the broader technology community and vendors to stay abreast of industry innovation that evolves the product offering and internal practices. 
 
CANDIDATE PROFILE

Required Experience and Education

• Undergraduate degree from an accredited university in Computer Science, Software Development or equivalent experience and certifications
• 7+ years of progressive Information Technology experience that includes:
  • 3+ years of technical product ownership and/or strategy experience that includes technical product road-mapping
  • 3+ years’ experience in product/software development, including design, development, implementation and maintenance
  • 1+ years developing written communications and presentations for diverse stakeholders including executives, business stakeholders and IT teams
• Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment.
• Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and other IT teams.
• Strong attention to detail with an ability to define technical product roadmaps and operate effectively across multiple priorities.
• Project management experience with demonstrated understanding of project management techniques and tools 
• Prior SAFe Agile delivery experience

 

Preferred:

• 5+ years of product management experience with a geographically diverse cross functional team supporting one of the following: Collaboration technologies such as Microsoft 365 including Teams, One Drive, SharePoint, as well as other collaboration solutions such as Box
• 5+ years of experience designing and executing patch management standards for collaboration tools, Office Productivity and Virtual Desktops
• Product management experience leading or managing platforms within a large, global organization.
• Ability to understand and navigate complex user and technical discussions, architectures, and dependent solutions.
• Experience leading integrations with one or more of the following tools: Service Now, Saviynt, Azure Virtual Desktops, M365 
• Project/program management experience with demonstrated understanding of project management techniques and tools 
• Demonstrated experience with Design Thinking
• Working knowledge of O365 Security, Collaboration tools, Office Productivity, Virtual Desktops, Management Tools, and Processes like: Active Directory, Azure, Azure Virtual Desktops, VMware Horizon, Aternity FPI, Service Now

 

CORE WORK ACTIVITIES

• Establish technical product roadmaps, multi-year plans, and user stories for Collaboration Tools within Marriott.
• Manage technical risks, remediation plans, and other security related activities for Collaboration Tools.
• Act as the main technical point of contact for the delivery of Collaboartion Tools within Marriot.
• Conduct periodic reviews of capabilities and emerging technologies to ensure that Marriott has the right platforms to support end user experience monitoring and remote control.
• Collaborate with key partners and vendors to create alignment on roadmaps, use cases, capabilities, and product offerings.
• Leveraging Agile SAFE and Design Thinking, empathize and define requirements, asks, and requests; and ev