Senior Software Engineer - Notification Platform

Job Description

The Role
As a Senior Software Engineer on GM’s Notification Platform team, you will play a key role in designing, building, and evolving the systems that power GM’s multi-channel communications. The Notification Platform enables transactional and marketing messages across email, SMS, in-vehicle, app push, and app inbox, managing the lifecycle from customer preferences and template management to content generation, delivery, and tracking.

In this role, you will lead the development of core platform services, tackle complex system challenges, and contribute to major architectural decisions. You’ll collaborate closely with product managers and engineering partners across GM, driving features end‑to‑end while ensuring performance, reliability, and operational excellence. As a senior engineer, you will also mentor teammates, influence best practices, and help shape the technical direction of a platform used across multiple products and organizations.

What You'll Do

• Lead medium-to-large technical initiatives, coordinating across teams to align requirements, dependencies, and milestones.
• Participate in the full software development lifecycle, including design, development, code review, testing, and deployment of services.
• Contribute to software project delivery efforts by writing clean, maintainable code following company development standards and best practices.
• Collaborate with partner teams and product stakeholders to define technical approaches and deliver capabilities end‑to‑end.
• Improve system resiliency, observability, and operational efficiency through automation, monitoring, and SLO‑focused engineering.
• Contribute to architectural discussions and drive adoption of best practices for distributed systems and cloud-native design.
• Mentor junior engineers through design reviews, code reviews, and technical guidance.
• Advocate for engineering quality, including robust testing, CI/CD usage, and strong documentation.

Your Skills & Abilities (Required Qualifications)

• Bachelor's Degree in Computer Science or related field, or equivalent work experience. 
• 6+ years of industry experience in designing and operating distributed systems or high availability high throughput production systems.
• Experience contributing to the successful delivery and deployment of software projects.
• Proficiency in one or more programming languages (Java, C++, Python, or similar).
• Experience with microservices, asynchronous messaging, event-driven architectures, or service-oriented systems.
• Hands-on experience with cloud platforms (Azure, AWS, or GCP) and containerization (Docker, Kubernetes).
• Strong understanding of databases (SQL and NoSQL), data modeling, and caching strategies.
• Familiarity with observability concepts (logs, metrics, traces) and operating services in production.
• Proven ability to collaborate across engineering teams and work on projects spanning multiple products or systems.
• Strong communication skills, with the ability to break down complex problems and articulate clear solutions.
• A strong sense of ownership and accountability for mission-critical systems.
• Technical depth combined with practical decision-making and an iterative mindset.
• Strong communication skills and a collaborative mindset.
• A passion for mentoring, elevating engineering teams, and building high-performing cultures.
• Curiosity and initiative to explore new technologies, improve platforms, and simplify complex systems.
• Ability to balance short-term delivery with long-term platform health and scalability.
• A mindset focused on customer impact, operational quality, and continuous improvement.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Master's Degree in Computer Science or related field, or equivalent work experience.
• Experience with mission-critical services requiring strict SLAs, SLOs, and 24/7 reliability.
• Experience with messaging platforms, notification systems, or event streaming technologies.
• Hands-on experience with container orchestration (Kubernetes, Helm, service mesh).
• Hands-on experience with Azure cloud services or equivalent cloud-native technologies.
• Experience improving CI/CD pipelines to enhance developer efficiency and deployment reliability.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work autho