Business Solutions Enablement Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Customer Solution Core Division is hiring a Business Solutions Enablement Manager!   

Role Summary: In this role you will collaborate closely with both the Core and Growth Customer-Facing teams, as well as Business Enablers, to commercialize tailored offerings to customer needs and specific job sites. 

What You’ll Do (Job Duties) 

• Collaborate closely with both the Core and Growth Customer-Facing teams, as well as Business Enablers, to commercialize tailored offerings to customer needs and specific job sites

• Partner with groups across the enterprise, such as Cat Technology, Cat Finance, Cat Digital and Job Site Solutions—to provide comprehensive solutions that deliver maximum value to our customers 

• Uncover innovative solutions blocks developed by other divisions and industries 

• KPI tracking and owning Solutions Development team requirements and drive alignment across the enterprise  

• Solution readiness – Focus on scaling and driving solutions to the market 

What You Have (Core Skills) 

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. 

• Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. 

• Negotiating: Ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. 

• Relationship Management: Ability to establish and maintain healthy working relationships with clients, vendors, and peers. 

• Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization. 

• Decision Making & Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment. 

Top Candidates Will Also Have  

• Industry knowledge and technical knowledge of digital and technology solutions on Caterpillar or related equipment

• Creativity to generate new, unique ideas and solutions by looking at problems from different angles, making novel connections, and developing innovative approaches

• Strategic thinking to anticipate f