Psychiatry - Social Worker - Child Division - NC-PAL

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

The social worker will support the North Carolina - Psychiatry Access Line (NC-PAL) through behavioral health consultation and education activities, coordination, outreach, and program development. The NC-PAL social worker will interface directly with clinicians and/or support services staff within Duke Health and in the community, with the goals of: empowering clinicians to manage behavioral health in their practices, addressing systemic barriers to mental health, and supporting patient ability to navigate behavioral health resources. Individuals in this role may also participate in direct patient care (ex. psychosocial assessments, diagnosis, and treatment).

Duties will vary based on area of expertise, but will be based upon the following position outline:

Responsibility

Description

Est. Effort

Provide resources, clinical consultation, and coordination

• Provide timely response to NC-PAL phone line
• Provide behavioral health consultative services to NC-PAL callers
• Provide referral and resource support to NC-PAL callers
• Document incoming calls according to program and departmental guidelines and standards
• Provide education to clinicians (ex. PCPs, NPs, PAs), clinic staff, community agencies, and/or patients and families regarding behavioral health
• Facilitate meetings of multi-disciplinary health care teams (ex. complex assessments, consultation with observation, etc.)

 

60%

Outreach

• Engage and inform clinicians and/or support services staff within Duke Health and in the community about NC-PAL
• Maintain working knowledge of and liaison with community agencies and resources

 

25%

Program development

• Work closely with program administrative core to continually evaluate and improve program implementation activities
• Attend and participate in staff, committee, department, and other administrative meetings.

 

10%

Professional development

• Remain current with social work and health care developments and relevant medical/legal issues that impact on patient care
• Participate in department, hospital, and medical center continuous quality improvement efforts, regular supervisory conferences, and other professional development efforts identified in conjunction with supervisor(s)

5%

Education/Training

Work requires a Master's degree from an accredited school of social work.

Current licensure as a licensed clinical social worker by the NC Social Work and Certification and Licensure Board.

Experience

 

 

Three or more years of social work experience in a health care setting or social service agency with one of three years may be social work internship. Two years recent post master's experience in a clinical setting preferred

Skills

N/A

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibiliti