Job Description

It’s about supporting people, our people.

Are you known as an organized individual? Do you enjoy working independently and with a team? Do you find yourself creating a task list daily? If so, then the Registered Associate role may be right for you!

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s 155-year legacy of providing unparalleled banking services.

Who you are:

As a Registered Associate, you provide support to our Frost Investment Officers in opening brokerage and fee accounts as well as responding to basic inquiries from customers about investments. You will assist in preparing paperwork and open accounts for Frost Investment Services. Most importantly, this role is about building trust through every interaction and doing it with integrity, caring and excellence in mind. 

What you’ll do:

• Cover telephones for Investment Officers in assigned Financial Center. Provide customer service and problem resolution

• Prepare paperwork and open accounts for FIS and brokerage and maintain all account files for Investment Officers

• Monitor and update cost basis information for FIS accounts

• Assist with the administration and investment reviews of FIS accounts

• Maintain a database of mailing information. Also responsible for mass mailings, including invitations and newsletters

• Organize and maintain proper inventory of office supplies and FIS literature

• Compose a variety of correspondences (thank you letters, seminar invitations, etc.)

• Coordinate the client referral program

• Follow-up on compliance issues as needed

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• FINRA Series 7, 63, and 65 licenses; or, FINRA Series 7 and 66 licenses (or ability to obtain within 120 days of hire)

• Proficient in Microsoft computer applications

Additional Preferred Skills: 

• General Lines Agent License: Property and Casualty (P&C) or Life, Accident, Health, and HMO

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.